Expert Software Engineer

Welcome to Veradigm Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life.

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Job Summary

The Office 365 Engineer is responsible for supporting and maintaining Exchange Online, Teams, Entra ID, and other Office365/Azure services.  This role will be part of a team of IT Engineers collaborating on projects and providing Tier 3 support.

• Administration and Support of Office 365 Applications
• Resolves complex issues working with affected business users, collaborating with team members in other IT roles related to mail flow, client access, and service impacting events
• Handle Tier 3 supports tickets related to mail flow, mailbox access, Entra directory services, Teams meeting issues, and SSO/SAML Enterprise Applications.
• Management of Office 365 licensing and policies including current state and proactive improvements
• Collaborates with legal staff to support eDiscovery efforts including content searches, holds, and data exports with Security & Compliance Center

The ideal candidate will have:

• 5+ years of experience supporting Azure and Office 365
• 5+ years working with Exchange online administration/support/migrations
• Microsoft Certification for Azure, O365, or related disciplines
• Experienced with Email Filtering services (CES, Proofpoint, Mimecast, or similar) including a firm understanding of DMARC/DKIM/SPF
• Experience with Office 365 Message Encryption, Information Protection and Rights, Security & Compliance Center, Azure AD connect
• Proficient troubleshooting and administrative skills for Exchange and supporting technologies such as Active Directory, DNS, Identity and Access Management
• Knowledge of scripting and automation (i.e., Python, PowerShell, VBScript)

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish. 

• Quarterly Company-Wide Recharge Days
• Flexible Work Environment (Remote/Hybrid Options)
• Peer-based incentive "Cheer" awards
• "All in to Win" bonus Program
• Tuition Reimbursement Program

To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

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Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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