Customer Service Executive

2 days ago


Gurgaon, Haryana, India VisionaryHire Full time

Job Description – Customer Service Executive

Company: Radical Minds

Location: Sector 20, Gurugram

Salary: ₹16,000 – ₹18,000 per month

Job Overview

Are you passionate about travel and enjoy helping customers plan smooth journeys?

Radical Minds is hiring Customer Service Executives. This is a great opportunity to start or grow your career in the fast-growing travel and customer support industry.

Key Responsibilities

  • Handle customer queries related to bookings, cancellations, refunds, and travel plans
  • Provide accurate information and ensure a seamless customer experience
  • Manage voice/chat support professionally while meeting quality standards
  • Coordinate with internal teams to resolve customer issues effectively
  • Maintain records and follow standard operating procedures (SOPs)

Requirements

  • Good communication skills in English & Hindi
  • Graduates and undergraduates both eligible
  • Basic computer knowledge and typing skills
  • Willingness to work in rotational shifts
  • Positive attitude, strong problem-solving skills, and a customer-first mindset

Why Join Radical Minds?

  • Career growth opportunities in the travel domain
  • Supportive and dynamic work environment
  • Exposure to a leading travel brand

Apply now and become part of an exciting travel support journey with us call or e mail – M /

Job Types: Full-time, Permanent

Pay: ₹16, ₹18,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Experience:

  • Customer Service Executive: 1 year (Required)

Work Location: In person



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