Loan tele caller

21 hours ago


Delhi, Delhi, India Monetrix Fintech Full time US$ 30,000 - US$ 50,000 per year

Company Description

Monetrix Fintech is a trusted financial lending institution dedicated to providing fast, flexible, and transparent loan solutions for individuals and businesses. We focus on responsible lending, offering a wide range of financial products including personal loans, business loans, debt consolidation, and lines of credit. Our mission is to empower financial growth by delivering accessible funding options with competitive rates, simplified application processes, and dedicated customer support. Monetrix Fintech aims to help clients achieve their financial goals with confidence.

Role Description

This is a full-time on-site role for a Loan Tele Caller located in Delhi, India. The Loan Tele Caller will be responsible for contacting potential and existing clients to inform them about loan products and services. Day-to-day tasks include managing client queries, processing loan applications, maintaining customer records, and providing excellent customer service. The Loan Tele Caller will also conduct follow-ups, update clients on loan statuses, and ensure compliance with company policies and procedures.

Qualifications

  • Strong communication and interpersonal skills
  • Experience in customer service and telecalling
  • Basic knowledge of financial products and loan processes
  • Proficiency in using CRM software and Microsoft Office
  • Ability to work independently and as part of a team
  • Excellent organizational and time-management skills
  • Bachelor's degree in Finance, Business Administration, or related field is a plus
  • Prior experience in the financial industry is advantageous

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