Client Success Manager
1 week ago
Pune | On-site Only
We're hiring someone who can own the floor, run end-to-end agency delivery, and be the go-to person for clients, team, and execution.
What You'll Do
- Manage daily operations across design, content, ads & client servicing
- Lead 6–10 client accounts with clear weekly WIPs + proactive communication
- Drive upsells, cross-sells & campaign initiatives
- Run daily huddles, ensure timely delivery & quality approvals
- Review creatives, scripts, ads before sending to clients
- Maintain dashboards, processes & client growth metrics
- Work directly with the Founder on strategy + escalations
Who You Must Be
- 3–6 years EXPERIENCE IN AN ADVERTISING / DIGITAL MARKETING AGENCY (Mandatory)
- Proven track record in client management & delivery
- Strong communication, leadership & multitasking
- Comfortable with fast-paced execution & high accountability
- Confident in pitching ideas and handling CXOs
- Calm, solution-driven & ownership mindset
Why ClassicHub
- Work directly with the Founder
- High-growth brands in Healthcare & Education
- Clear path to Operations Head / Agency Director in 12–18 months
Location: Pune - On-site (Bund Garden)
DM:
or send your resumes on
Let's build ClassicHub together
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