Inbound Agent

Job Title: Inbound Customer Service AgentLocation: MangaloreShifts: Rotational Shift including night shiftsEmployment Type: Full-TimeAbout Us:unifyCX ) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact...

Job Title: Inbound Customer Service Agent Location: Mangalore Shifts: Rotational Shift including night shifts Employment Type: Full-Time About Us: unifyCX ) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide...

Job Title:Inbound Customer Service AgentLocation:MangaloreShifts:Rotational Shift including night shiftsEmployment Type:Full-TimeAbout UsunifyCX ( ) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact...

Job Specification: Voice Agent (billing only) [VOICE AND TICKET]About Us:unifyCX ) is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice...

Job Specification: Voice Agent (billing only) [VOICE AND TICKET], MangaloreCompany DescriptionunifyCX ) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology...

Job Title: Quality ExecutiveWe are seeking a highly skilled Quality Executive to join our team. The ideal candidate will be responsible for ensuring the highest standards of quality control and management in customer relationship management processes.The successful candidate will conduct quality audits, analyze CRM data, collaborate with cross-functional...

Job TitleWe're looking for experienced travel professionals to join our inbound team as Expert Customer Success – Inbound Tours.This is a key link between our international travel partners and on-ground suppliers, curating unforgettable experiences for FITs and groups.Key Responsibilities:Manage and respond to B2B travel queries from international...

Job OverviewQuality Improvement SpecialistAt the core of our operations lies a commitment to delivering exceptional customer experiences. As a Quality Improvement Specialist, you will play a pivotal role in shaping our quality control framework.Key Responsibilities:Call Evaluation and Feedback: Conduct thorough assessments of inbound and outbound calls to...

Hello Connections, UnifyCX is looking for anSenior Network Engineer T3 rolewith over 3+ years of professional experience in the Network Engineer available to join immediately or within one month Title of the Position:Network Engineer Tier-3Designation: Senior Engineer – NetworkingWork Location: Mangalore (Work from office)- US ShiftClient from: USAAbout...

**Job Title**: Inbound Customer Service Agent **Location**: Mangalore **Shifts**: Rotational Shift including night shifts **Employment Type**: Full-Time **About Us**: At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a...

Position Title Inbound Customer Service AgentExperience 1 to 4 yearsQualification Bachelor s Degree Diploma in any discipline Location Mangalore MysoreShifts Night ShiftsEmployment Type Full-TimeAbout the role We are seeking energetic and customer-focused Inbound Customer Service Agents to join our team The role involves assisting customers with...

**Job Title**: Inbound Customer Service Agent **Location**: Mangalore **Shifts**: Rotational Shift including night shifts **Employment Type**: Full-Time **About Us**: UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful...

**Job Title**: Inbound Customer Service Agent **Location**: Mysore **Shifts**: Rotational Shift including night shifts **Employment Type**: Full-Time **About Us**: UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful...

**Job Specification: General Support Agent (fully blended)**: - **Voice Support (billing calls, billing and technical support tickets)**: - Answer inbound calls maintaining professionalism and clear communication. - Provide solutions to customer issues and respond to enquiries efficiently and accurately. - Maintain an average response time in line with...

Job Summary We are looking for a motivated and experienced Team Leader to manage and guide a team of call center agents in our voice-based BPO process The ideal candidate will drive team performance ensure adherence to KPIs and maintain high levels of customer satisfaction This role involves managing daily operations coaching agents handling...

Position Title - Team Leader - Experience 4 - 5 Years- Location - Mangalore Mysore - Qualifications B Tech M tech BCA MCA or University degree or equivalent qualification in related discipline - Shift Timing Night shift Job Summary We are looking for a motivated and experienced Team Leader to manage and guide a team of call center agents in our...

Job Summary:We are seeking an experienced team leader to manage and guide a team of call center agents in our voice-based business process outsourcing (BPO) process. The ideal candidate will drive team performance, ensure adherence to key performance indicators (KPIs), and maintain high levels of customer satisfaction.This role involves managing daily...

Job Title: Experienced Team ManagerWe are seeking a highly motivated and experienced team manager to lead and guide a team of call center agents in our voice-based customer service process. The ideal candidate will drive team performance, ensure adherence to key performance indicators (KPIs), and maintain high levels of customer satisfaction.Key...