Call Centre Associate

Job Title: Call Centre Agent - Wellness and Beauty Industry Location: Gurugram Udyog Vihar Phase 5 Job Type: Full-time Reports to: Call Centre TL/Call Centre Manager Job Overview We are seeking a passionate and customer focused Call Centre Agent to join our team in the wellness and beauty industry. You will be responsible for answering customer inquiries,...

Job Summary:The Call Centre Training Manager is responsible for developing, implementing, and overseeing training programs for call centre staff to ensure high levels of service quality and customer satisfaction. This role involves assessing training needs, designing training materials, conducting training sessions, and evaluating the effectiveness of...

The Quality Manager is responsible for monitoring, evaluating, and improving the quality of customer interactions across the call centre. The role ensures that agents deliver excellent customer service, comply with company policies, and meet regulatory and performance standards.•    Key Responsibilities•    Develop, implement, and maintain a Quality...

The Quality Manager is responsible for monitoring, evaluating, and improving the quality of customer interactions across the call centre. The role ensures that agents deliver excellent customer service, comply with company policies, and meet regulatory and performance standards.Key ResponsibilitiesDevelop, implement, and maintain a Quality Assurance (QA)...

Receiving Calls / Transferring Calls / Message DeliveryScheduling / Rescheduling / Cancelling of AppointmentGeneral Information & guidance to the customerEffective Query HandlingHandling Complaint & Feedback.Phone handling, impart precise information, appointments handling, receiving answering and transferring calls, handling feedback(complaints ,...

Job Title: Call Centre Operations ManagerAbout the RoleThis role is focused on ensuring that inbound call queues are effectively managed, with maximum calls being answered within service level. The key responsibilities include:Forecasting inbound calls and scheduling workforce accordingly;Real-time queue management;Identifying and resolving...

We're Hiring | Associate / ExecutiveAppz Global Tech is looking for passionate and dedicated professionals to join our team.Designation: Associate / ExecutiveQualifications: Bachelor's Degree / MBA / MHAExperience: 0 – 4 YearsAreas of Work:Call CentreOPD (Billing)IPD (Admissions)Walk-In Interviews: Monday – Friday | 10:00 AM – 2:00 PMIf you are eager...

Job description:Looking for individuals based out of Gurgaon for one of Asia's most Premium Serviced office space provider - The Executive Centre.Responsibilities:Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests and potential clients needs or queriesHandles all telephone calls in a...

We're looking for a motivated and experiencedCall Center Executiveto join our team at Ipsaa Preschool and Daycare. The ideal candidate will have3-5 years of experienceand a passion for working with families and children. You'll be the first point of contact for prospective parents, providing excellent customer service and guiding them through the admission...

: The candidate must have Excellent communication skills (English). : Must have experience in International Call Center: Gurgaon Location, Only Night Shift and Both side Cab available.: Salary Upto Rs.45,000: Only Female candidate can apply Perks and benefitsLucrative Incentive