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2 days ago
HIRING ALERT | CUSTOMER SERVICE SPECIALIST US HEALTHCARE (NIGHT SHIFT)
Role: Customer Service Specialist US Healthcare
Location: Airoli, Navi Mumbai (Work from Office)
Shift: Night Shift | 5 Days Working
We are looking for smart professionals with excellent communication skills and a great attitude to deliver outstanding customer experiences
Your Impact
Handle inbound customer calls
Deliver timely and accurate resolutions at high productivity
Build client & domain knowledge for first-call resolution
Ensure adherence to SLAs CSAT, Handle Time, Customer Effort
Maintain quality & compliance standards
Document queries/issues and follow up effectively
Support operational improvements
Eligibility
Graduates in B.Com, B.A, BBA, BSc, BPharma
Not Eligible: BTech, MTech, MCA, BCA, MBA, Hotel Mgmt., or other specialized/technical streams
Excellent English communication skills mandatory
Basic MS Office skills required
Flexible to work in rotational shifts
Compensation & Benefits
CTC: 2.40 LPA
10-Day Virtual Training
Defined career growth roadmap
Performance-based incentives
Talent development & skill enhancement programs
Collaborative & engaging work culture
Insurance benefits
Apply Now & Kickstart Your Career in US Healthcare
HR Contacts:
- Khushi
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