Relationship Executive
5 days ago
Key Responsibilities:
Client Relationship Management: Building and maintaining strong relationships with mapped clients, understanding their financial needs, and providing personalized investment advice.
Investment Guidance: Analysing, investor needs and recommending Company's approved mutual fund options to help clients achieve their financial goals.
Sales and Marketing: Promoting mutual fund products and services to potential clients and meeting sales targets.
Portfolio Management: Monitoring and Reviewing clients' investment portfolios (Monthly/Quarterly/Half-yearly) to ensure optimal performance.
Compliance and Reporting: Ensuring all transactions comply with regulatory requirements and preparing regular reports/MIS for clients and management and reporting as and when asked.
Sales Growth: Identifying opportunities for upselling and cross selling and working towards achieving sales targets.
Collaboration: Working closely with sales, marketing and other internal teams to enhance customer experience and drive business growth.
Customer Support: addressing and resolving client issues and complaints promptly to maintain trust and satisfaction.
Key Skills:
- Communication: Excellent verbal and written communication skills to effectively interact with clients and internal teams.
- Problem-Solving: Strong analytical and problem-solving skills to address client issues and improve service delivery.
- Sales Acumen: Proficiency in sales techniques and a deep understanding of sales processes.
- Customer Orientation: A strong focus on customer satisfaction and the ability to build lasting relationships.
- Teamwork: Ability to work collaboratively with different departments to achieve common goals.
Typical Qualifications:
- Education: A bachelor's degree in business administration, marketing, or a related field. Advanced degrees or certifications in sales or customer relationship management can be beneficial.
- Experience: Previous experience in sales, customer service, or relationship management roles is often required.
Job Type: Full-time
Pay: ₹14, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
Work Location: In person
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