Client Success Partner

2 weeks ago

Hyderabad, Telangana, India ValueMomentum Full time

Responsibilities:


• The professional will be expected to serve assigned accounts//clients. He/she will also develop and execute strategies or solutions specific to their priorities, pain points, & develop relationships.


• The professional will be responsible for partnering with internal leadership to shape and execute the strategy of engaging with the clients and deliver a seamless experience to them. The professional will provide insights and recommendations to innovate and increase the value for the clients.


• He/she will also provide regular feedback and suggestions to improve the delivery to serve the clients. The professional will be expected to develop client facing materials, including presentations and meeting agendas.


• He/she should demonstrate strong research, analysis, writing, presentation, and communication skills.


• Manage account-specific activities and ensure adherence to confidentiality and compliance requirements.


• Assist in the onboarding & engaging via omnichannel communication to share updates and reports and other publishing material.

Requirements:

Candidates are required to have these mandatory skills in order to get their eligibility assessed. The must have requirements are:


• BBA/MBA graduate


• Ability to build relationships and credibility with clients


• Self-motivated, proactive, innovative, and strong team player


• Strong presentation, verbal, and written communication skills


• Strong research, analytical, problem-solving, and critical thinking skill


• Strong persuasion, influencing, negotiation, and conflict resolution skills.


• Ability to develop compelling and analytical data visualizations using one or more software tools, such as Excel and PowerPoint.

Know Your Team:

ValueMomentum's WhiteCoats platform is one of India's top knowledge-sharing, networking, and engagement platform for medical professionals. Following its inception in 2016, it has gone on to create a strong following of highly engaged doctors looking to stay updated and collaborate with each other.

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