CRM internship

1 week ago

Bengaluru, Karnataka, India Happy Living Full time ₹ 1,44,000 - ₹ 1,80,000 per year

Key Responsibilities:

  • Customer Relationship Management:
  • Develop and maintain strong, long-term relationships with customers.
  • Serve as the primary point of contact for customers, addressing their inquiries, concerns, and feedback.
  • Ensure a personalized experience for each customer by understanding their unique needs.
  • Client Retention:
  • Identify and implement strategies to improve customer retention.
  • Monitor customer satisfaction levels and resolve issues promptly.
  • Conduct follow-up calls or emails to gather feedback after services or products are delivered.
  • Sales Support:
  • Collaborate with the sales team to identify cross-selling or up-selling opportunities.
  • Assist customers in making informed decisions by understanding their requirements and recommending appropriate products or services.
  • Process orders, returns, and exchanges, ensuring a smooth transaction process.
  • Problem Resolution:
  • Address and resolve customer complaints, acting as a mediator when necessary.
  • Work with internal teams (e.g., logistics, product development, or technical support) to resolve any issues that may affect the customer experience.
  • Maintain a record of customer complaints and resolutions for future reference.
  • Customer Feedback & Reporting:
  • Collect customer feedback through surveys, interviews, or direct conversations.
  • Provide regular reports on customer satisfaction, trends, and areas of improvement to management.
  • Use customer insights to drive improvements in service offerings or product designs.
  • Collaboration with Other Departments:
  • Work closely with the marketing and product teams to ensure customer needs are incorporated into promotional campaigns and product enhancements.
  • Assist in the development of training materials and processes to improve customer interactions across all touchpoints.
  • CRM Software Utilization:
  • Manage and update customer information using CRM software (e.g., Salesforce, Zoho CRM, HubSpot).
  • Track customer interactions, sales opportunities, and project timelines in CRM tools.

Qualifications:

  • Education: A bachelor's degree in Business, Marketing, Communication, or a related field.

Experience:

  • Previous experience in customer service or customer relationship management is preferred (0-3 years).
  • Experience working in a similar industry is a plus ( Health & wellness)

Skills:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and conflict resolution skills.
  • Proficient in using CRM software (Salesforce, Zoho, HubSpot, etc.).
  • Ability to understand customer needs and translate them into actionable solutions.
  • High attention to detail and strong organizational skills.

Desired Traits:

  • Empathetic and customer-centric mindset.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Strong team player with the ability to collaborate across departments.
  • Enthusiastic and positive attitude towards customer interaction.

Job Type: Internship

Contract length: 6 months

Pay: ₹15,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Willing to work from office?

  • Are you comfortable with 15K?

  • Are you ok with 6 days working?

Language:

  • Hindi (Preferred)

Work Location: In person

Speak with the employer

  • Internship ( Sales and Marketing )

    7 days ago

    Bengaluru, Karnataka, India Ruddo education Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Sales & Marketing Internship (3–6 Months) – Students OnlyAre you a student looking to gain real-world experience in sales and marketing? Join our dynamic team as a Sales & Marketing Intern for a flexible, remote internship designed to give you hands-on exposure and practical skills.Duration: 3–6 MonthsLocation: BangaloreStipend: Fixed + commissionPost...

  • Virtual Assistant Internship

    2 days ago

    Bengaluru, Karnataka, India Seamlessassist Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    About the InternshipWe are looking for a motivated and detail-oriented Virtual Assistant Intern who is eager to gain real-world experience in admin support, communication, project coordination, and digital tools. This internship is ideal for students who want to explore the fast-growing world of virtual support.You'll be assisting in daily operations,...

  • Internship (Sales and Marketing)

    1 week ago

    Bengaluru, Karnataka, India Alembic Real Estate Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    No of Internships available: 5As a Sales Intern, you will play a vital role in the sales process by working closely with the sales team and potential clients to understand their needs and present suitable solutions. You will be responsible for providing product and service information, preparing presentations, and building strong relationships with prospects...

  • Marketing Internship

    5 days ago

    Bengaluru, Karnataka, India Tentworks Interactive Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We're a game development studio working on Becoming Pablo – a bold, narrative-driven Grand Strategy game. We're building unforgettable experiences and a vibrant community around our game. We're currently expanding our marketing efforts and looking for someone to support us in our outreach and research efforts. The duration of the internship will range from...

  • Marketing Internship

    5 days ago

    Bengaluru, Karnataka, India Tentworks Interactive Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    We're a game development studio working on Becoming Pablo - a bold, narrative-driven Grand Strategy game. We're building unforgettable experiences and a vibrant community around our game. We're currently expanding our marketing efforts and looking for someone to support us in our outreach and research efforts. The duration of the internship will range from...

  • Internship as Social Media interns

    2 days ago

    Bengaluru, Karnataka, India ICE Global ECommerce Technology Pvt. Ltd. Full time ₹ 72,000 - ₹ 1,44,000 per year

    Company DescriptionMyMovies is a Movies Expo Platform and is having a huge amount work in Social Media Marketing and SEO, SMM, Creative Designing, Graphic Designing etc etcThe selected Interns after Six Months of training will get theee work experience certificate's each in a "Live Product and Project Marketing" with Experience Certificates in any of the...

  • Internship -Recruitment Services | Ulsoor Road

    4 days ago

    Bengaluru, Karnataka, India The Search House Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    a growthgrowtha growththe rightExperience: No barWomen returning after break will also be consideredJoin The Search House Leaders in Executive Search -Ulsoor Road officeTelecallers Recruitment Services | The Search HouseRecruitment ExecutivesInternshipLocation: Ulsoor Road, BengaluruTelecallers for our recruitment services team.Job Profile:You'll validate...

  • Sales Operations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Wellness360 Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Internship OverviewPosition:Sales Operations Specialist InternDuration:3 months (with potential for full-time position)Stipend:₹25,000 - ₹30,000 per monthKey ResponsibilitiesThe intern will support sales operations to ensure every sales demo leads to actionable next steps and no deal is lost due to missing follow-up or CRM gaps. This includes:Lead & Deal...

  • Lead Generation Intern

    3 days ago

    Bengaluru, Karnataka, India Tech Vedhu Full time ₹ 9,000 per year

    *Internship Opportunity:Lead Generation Intern_Tamil*Location: Work From Home (Remote)Duration: 2 MonthsStipend: Up to ₹9,000Language: Tamil*About Us:*Join TECH VEDHU, an innovative Ed-Tech company, and kickstart your career with hands-on experience in sales and lead generation. This internship offers practical exposure, skill-building opportunities, and a...

  • sales Internship in Bangalore

    2 days ago

    Bengaluru, Karnataka, India BusinessOnBot Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Selected Intern's Day-to-day Responsibilities IncludeProactively schedule and conduct product demos tailored to prospect's needsManage the full sales cycle by engaging prospects, conducting follow-ups, negotiating, and closing dealsMaintain accurate and updated CRM recordsCollaborate closely with the sales team to continuously improve sales...