Junior IT Infrastructure Support

1 week ago


Remote, India HORECASTORE Full time ₹ 1,80,000 per year

ob Description:

We are seeking a Helpdesk Technician to provide basic IT support for our employees in India. This is an entry-level remote role suitable for candidates with basic IT knowledge who can assist with troubleshooting, simple configurations, and day-to-day technical issues.

Key Responsibilities:

  • Provide remote support for company employees on basic IT issues.
  • Troubleshoot desktop/laptop problems including slow performance, crashes, or peripheral issues.
  • Assist employees with Microsoft Teams: setup, login issues, audio/video troubleshooting, and meeting support.
  • Resolve basic hardware issues such as microphone, camera, and printer problems.
  • Install and configure approved software on employee devices.
  • Ensure company files are properly saved in OneDrive or approved cloud storage.
  • Maintain system updates and basic security (antivirus, patches).
  • Document support activities and escalate unresolved issues.

Requirement :

  • Basic knowledge of Windows/Mac OS and common office software.
  • Understanding of network basics (Wi-Fi, VPN).
  • Good communication skills to explain solutions clearly.
  • Ability to work remotely or in an office setting.

Job Type: Full-time

Pay: ₹15,000.00 per month



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