Customer Care Executive

2 days ago


Raghunathpur Kolkata, India Dugar Automotives Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Opening: Customer care Executive – Honda 2 Wheelers

Company: Dugar Automotives Pvt. Ltd.

Location: Teghoria, VIP Road

About Us:

Dugar Automotives Pvt. Ltd. is an authorized dealer of Honda 2 Wheelers, known for delivering quality products and excellent customer service. We take pride in creating a customer-first environment and providing a smooth and memorable experience for every visitor to our showroom.

Position: Customer Care Executive

Employment Type: Full-Time

Key Responsibilities:

  • Greet and assist customers visiting the showroom with professionalism and courtesy
  • Handle customer inquiries regarding products, pricing, finance options, and services
  • Maintain customer records and follow up for feedback, service reminders, and renewals
  • Coordinate between sales, service, and management teams to ensure customer satisfaction
  • Manage incoming calls, emails, and walk-in queries
  • Support customer engagement activities, events, and promotional campaigns
  • Handle customer complaints and ensure timely resolution

Requirements:

  • Minimum qualification: Graduate in any discipline
  • Excellent communication and interpersonal skills (English and local language)
  • Pleasing personality and customer-oriented attitude
  • Basic computer knowledge (MS Office, CRM software preferred)
  • Prior experience in customer relations, front desk, or automobile dealership preferred

What We Offer:

  • Competitive salary and performance-based incentives
  • Training and growth opportunities within the Honda network
  • A friendly and professional work environment


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