Customer Care Executive
2 days ago
Job Opening: Customer care Executive – Honda 2 Wheelers
Company: Dugar Automotives Pvt. Ltd.
Location: Teghoria, VIP Road
About Us:
Dugar Automotives Pvt. Ltd. is an authorized dealer of Honda 2 Wheelers, known for delivering quality products and excellent customer service. We take pride in creating a customer-first environment and providing a smooth and memorable experience for every visitor to our showroom.
Position: Customer Care Executive
Employment Type: Full-Time
Key Responsibilities:
- Greet and assist customers visiting the showroom with professionalism and courtesy
- Handle customer inquiries regarding products, pricing, finance options, and services
- Maintain customer records and follow up for feedback, service reminders, and renewals
- Coordinate between sales, service, and management teams to ensure customer satisfaction
- Manage incoming calls, emails, and walk-in queries
- Support customer engagement activities, events, and promotional campaigns
- Handle customer complaints and ensure timely resolution
Requirements:
- Minimum qualification: Graduate in any discipline
- Excellent communication and interpersonal skills (English and local language)
- Pleasing personality and customer-oriented attitude
- Basic computer knowledge (MS Office, CRM software preferred)
- Prior experience in customer relations, front desk, or automobile dealership preferred
What We Offer:
- Competitive salary and performance-based incentives
- Training and growth opportunities within the Honda network
- A friendly and professional work environment
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