Lead – Quality Management

2 days ago

Chandigarh, Chandigarh, India Alert Enterprise Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Role: Lead/ Senior Lead

Experience: 6+ years

Shift Timings: IST/Afternoon Shift (Flexible to work in different shifts based on project requirements)

Job Type: Full Time

We are looking for a QA with strong experience in cloud and on-premise product delivery. In this role, you will lead a QA team responsible for ensuring quality across the entire lifecycle — from development and staging to customer implementation and deployment testing. This includes test planning, automation, and coordination with DevOps, implementation teams, and support.

Key Responsibilities:

  • Define and manage QA strategy for products deployed on both AWS and customer-managed environments.
  • Collaborate with implementation and delivery teams to validate builds before deployment to on-premise customers.
  • Oversee testing across development, staging, and UAT environments to ensure high-quality releases.
  • Develop automated test frameworks for APIs, UI, and infrastructure validation (cloud and on-premise).
  • Establish pre-deployment validation checklists for customer-specific builds and configurations.
  • Ensure rigorous regression, performance, and security testing, especially for regulated industries.
  • Coordinate with support and implementation teams to triage field issues and incorporate feedback into QA processes.
  • Develop and track quality KPIs such as defect density, release stability, and field defect rates.
  • Drive continuous improvement in QA practices across CI/CD pipelines, automation, and manual validation efforts.

Requirements:

  • Bachelor's or Master's in Computer Science, Engineering, or a related field.
  • 6+ years in QA, with 3+ in a leadership role managing both SaaS and on-premise product testing.
  • Strong experience with cloud-native apps (AWS) and packaged software delivered to enterprise customers.
  • Experience in installation and configuration testing for Linux/Windows environments.
  • Expertise in automation tools (e.g., Selenium, Postman, PyTest) and CI/CD (e.g., Jenkins, GitLab).
  • Familiarity with Docker, Kubernetes, and infrastructure as code (e.g., Terraform, CloudFormation).
  • Excellent cross-functional communication, leadership, and problem-solving skills.

Preferred Qualifications:

  • AWS Certification (e.g., Solutions Architect, DevOps Engineer).
  • Experience with configuration management tools (e.g., Ansible, Chef) for on-prem deployments.
  • Exposure to compliance testing (e.g., SOC 2, HIPAA) in both cloud and on-premise contexts.
  • Hands-on with monitoring/logging tools like CloudWatch, ELK, or Prometheus.

Roles and Responsibilities

Team mentoring, Risk Analysis, API Testing, Functional Testing, Cloud Server, Integration Testing, Agile, Database Testing, Complex Data queries

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