Executive - Client Servicing

2 days ago

Mumbai, Maharashtra, India Hyperlink Brand Solutions Pvt. Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Key Responsibilities: 1. Client servicing:  Act as the main point of contact between the client and the internal teams.  Regularly update clients on project progress, changes, and deliverables.

 Attend client briefs and meetings to gather detailed event requirements.  Work closely with clients to conceptualize and finalize event ideas based on objectives and budget.  Collect feedback from clients and share internally for process improvement.

2. Event execution & Operations:  Translate client briefs into actionable event plans with clear objectives, timelines, and deliverables.  Working closely with ideation, creative, and production teams.  Create and manage event checklists, timelines, and action trackers to ensure smooth execution.

 Oversee the overall production quality of the event.  Coordinate with all stakeholders (vendors, emcees, artists, internal teams) to ensure the event runs smoothly. 3. Project Planning:  Preparing detailed project plans, including activities, timelines, and required resources.

 Assist in venue recce and logistics planning (site layout, flow of activities, entry/exit plans, parking, etc.).  Ensure all permits, insurance, and documentation are secured ahead of the event.  Ensure timely delivery of event reports, analytics, and post-event documentation.

Required Qualification, Experience & skills:  2-3 years of experience in Client Servicing in the Events or BTL industry  Graduation in any stream (a must) & Post graduation in Marketing/Mass Media/Advertising/Event Management (preferred)  Good Communication skills  Strong relationship & connect with marketing professionals/ brand managers/ decision makers among the corporate & agencies.  Understanding of brands & their needs to connect with consumers/target audience  Fair knowledge on event set ups.  Proficiency with Microsoft Office, including Excel and PowerPoint is a must.

 Passion for the events and entertainment industry is a plus point.  Experience in crafting narratives and engaging clients and agencies in long range strategic partnerships. What do we offer?

 Opportunity to work on diverse projects while being part of the growth story  Creative, diverse, nurturing & entrepreneurial work environment  Competitive salary with flexi structure  Flexi & Hybrid working & time off policy including flexi work from anywhere Comprehensive & gender-neutral parental leave including leave for adoption & Surrogacy  Childcare support – Compressed working hours & creche allowance  Family cover for Medical Insurance including same gender partner cover  Preventive health check ups  Gender neutral anti-harassment policy  Access to Mental wellness programs & counselling  Exposure to attending events & concerts

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