Client Servicing Executive
2 weeks ago
As an Client Servicing Executive, you will play a dual role in managing client accounts and generating new business opportunities. Your responsibilities will involve building strong client relationships, driving seamless project execution, and proactively reaching out to potential clients for sales lead generation. This position provides a perfect blend of strategic account management and business development, offering an excellent foundation for a rewarding career in healthcare communications.
Key Responsibilities:
Client Relationship and Account Management
- Serve as the primary point of contact for assigned client accounts, understanding their marketing goals and communication needs.
- Collaborate with internal teams to deliver high-quality projects on time and within budget.
- Ensure client satisfaction by maintaining proactive communication and providing regular updates on project status.
- Prepare project briefs, reports, and presentations for internal and client use.
Cold Calling and Business Development
- Identify and research potential clients in the pharmaceutical and healthcare industries.
- Conduct cold calls and emails to initiate conversations and schedule meetings with decision-makers.
- Build and maintain a pipeline of prospective clients to support new business acquisition.
- Present POINT BLANK ADVERTISING's services and solutions effectively to prospective clients.
Strategic Input and Execution
- Gain in-depth knowledge of therapeutic areas, healthcare trends, and pharmaceutical marketing dynamics.
- Contribute to brainstorming sessions for campaign ideas and strategies that align with client objectives.
- Work closely with cross-functional teams, including creative, medical, and strategy departments, to ensure seamless execution.
Skills and Qualifications
- Educational Background: B.Pharm, MBA in Marketing/Management with a degree in Science/Pharma/Healthcare.
- Communication Skills: Excellent written and verbal communication abilities to engage clients and prospects effectively.
- Sales Orientation: Confidence and tenacity for learning cold calling and initiating new business conversations.
- Interpersonal Skills: Ability to build and nurture professional relationships with clients and colleagues.
- Organizational Skills: Strong project management and multitasking abilities to handle multiple responsibilities.
- Analytical Thinking: Capable of understanding healthcare data and translating it into actionable insights.
- Proficiency: Familiarity with MS Office and CRM tools is a plus.
- Attitude: Self-motivated, goal-oriented, and eager to learn and adapt in a fast-paced environment.
Note: This role requires a mix of strategic thinking, client management, and sales acumen. Ideal for individuals who thrive in dynamic environments and are passionate about healthcare and marketing
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