Training Coordinator
2 weeks ago
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva offers training and certification programs to grow and validate the knowledge of those who use, implement, and manage Veeva technology and data solutions. Each year, thousands of Veeva customers, partners, and employees around the world seek to gain job-ready skills, build confidence, and advance their careers.
The Education Services Training Coordinator will work as an integral part of the Training Operations team, supporting the Education Services sales process from inquiry to sales processing to course enrolment.
You will be responsible for orchestrating the training delivery program Veeva provides to Customers, Partners, and Employees looking to build industry-related Veeva software skills.
What You'll Do
- Process Training Transactions
- Answer customer inquiries for Veeva Training and position courses and learning paths.
- Respond to help desk tickets submitted by learners on the topic of course purchase and registration, class experience, etc.
- Support new training customers with their onboarding process
- Enrol customers into the global schedule of training courses
- Assist with testing of new IT features designed to automate training transaction processing
- Coordinate learning sessions for internal and client groups
- Monitor phone queue and team workload APAC & India time zone.
- Manage projects with accuracy, transparency, and a commitment to meeting deadlines.
- Assist learners with front-end technical issues
Requirements
- Bachelor's degree or equivalent work experience required.
- 3+ years' experience in Training operations, Customer support & Inquiry Management, Training Coordination and logistics, System & Process management, Communication & Analytics, preferably in a technology company
- Customer service experience supporting internal and external facing corporate processes
- Excellent verbal and written English language skills
- Flexibility to support APAC & European time zones
- Detail-Oriented
- Ability to make decisions following stated processes and policies
- Proactive self-starter with excellent organizational skills
*Nice to Have*
- Zendesk Experience
Perks & Benefits
- Stock bonus %
- Health & wellness programs
- Life Assurance
- Veeva charitable giving program
- Additional annual leave over Christmas break
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
-
Training Coordinator
1 week ago
Hyderabad, Telangana, India Simplify Wellness Full time ₹ 4,00,000 - ₹ 8,00,000 per yearTraining Coordinator (Kannada and Tamil speaking)Location: Hyderabad, Banjara Hills Job Type: Full-timeWe are looking for a dedicated Training Coordinator to join our Home Service team In this role, you will be key in ensuring the phlebotomists are well-prepared and ready to start collecting samples. You'll manage their journey from interview to their very...
-
Sr. Training Coordinator
2 weeks ago
Hyderabad, Telangana, India Bayer Full timeAt Bayer we re visionaries driven to solve the world s toughest challenges and striving for a world where Health for all Hunger for none is no longer a dream but a real possibility We re doing it with energy curiosity and sheer dedication always learning from unique perspectives of those around us expanding our thinking growing our capabilities...
-
Training Coordinator
3 days ago
Hyderabad, Telangana, India MSN Group Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Description Title: TrainerReporting to: Lead TrainerLocation: HyderabadPosition Description: The Trainer is responsible for assisting in the development and delivery of training programs for the domestic formulations sales team. This role involves conducting training sessions, facilitating workshops, and providing ongoing support to sales representatives...
-
Hyderabad, Telangana, India iitjobs, Inc. Full timeJob DescriptionHello Folks,Are you a tech enthusiast or a sales ace looking for a new opportunity Look no further We&aposre hiring for various positions.We are hiring Project Coordinator who enjoys working to join an innovative and growing organisation with experience on Learning & Development, Internal Ops support ,Training Program coordination, Training...
-
Hyderabad, Telangana, India iitjobs, Inc. Full timeHello Folks, Are you a tech enthusiast or a sales ace looking for a new opportunity? Look no further We're hiring for various positions. We are hiring Project Coordinator who enjoys working to join an innovative and growing organisation with experience on Learning & Development, Internal Ops support ,Training Program coordination, Training Operations ,...
-
Hyderabad, Telangana, India iitjobs, Inc. Full timeHello Folks,Are you a tech enthusiast or a sales ace looking for a new opportunity? Look no further We're hiring for various positions.We are hiring Project Coordinator who enjoys working to join an innovative and growing organisation with experience on Learning & Development, Internal Ops support ,Training Program coordination, Training Operations ,...
-
Hyderabad, Telangana, India NIIT Full time ₹ 5,00,000 - ₹ 10,00,000 per yearAbout NIITAt NIIT, we're transforming the way the world learns, for the better. That's why the world's best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact...
-
Hyderabad, Telangana, India Askmeidentity Full time ₹ 1,50,000 - ₹ 28,00,000 per yearRole & responsibilitiesContent Creation & PromotionDesign informative and attractive posters, banners, and creatives for training programs and promotions.Create engaging reels and short videos on cybersecurity and non-technical topics.Manage playlist creation and video editing for training sessions.Promote training sessions through posters, videos, group...
-
Hyderabad, Telangana, India iitjobs, Inc. Full timeHello Folks,Are you a tech enthusiast or a sales ace looking for a new opportunity? Look no further We're hiring for various positions.We are hiring Project Coordinator who enjoys working to join an innovative and growing organisation with experience on Learning & Development, Internal Ops support ,Training Program coordination, Training Operations ,...
-
Training Coordinator 01/09/2025
3 weeks ago
Hyderabad, Telangana, India UnitedHealth Group Full timeOptum is a global organization that delivers care aided by technology to help millions of people live healthier lives The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best Here you will find a culture guided by inclusion talented peers ...
