Akasa Airlines

7 days ago

Navi Mumbai, Maharashtra, India OPO Full time ₹ 2,40,000 - ₹ 2,85,000 per year

Job Role: Customer Support Executive Airline Process

Location: Turbhe, Navi Mumbai

Employment Type: Full-Time

Note: Min 6 mon

Experienced Candidates

  • CTC: 28,500
  • In-Hand Salary: 24,000

Shift Timings

  • Male Candidates: Rotational Shifts (Starting from 7:00 AM, 24x7 coverage)
  • Female Candidates: Day Shifts (Any 9 hours between 7:00 AM to 8:00 PM)

Weekly Off: 1 Rotational Off

Eligibility Criteria

  • Freshers or candidates with a minimum of 6 months experience in Customer Service
  • Must clear the Versant Test with a minimum score of 4

Key Responsibilities

  • Handle customer queries and complaints via calls, chats, and emails
  • Provide accurate and timely information regarding flight bookings, schedules, and airline policies
  • Manage inbound and outbound customer interactions with professionalism
  • Resolve customer issues efficiently and escalate complex queries when necessary
  • Assist with back-office tasks such as documentation and follow-ups
  • Maintain a high level of customer satisfaction and service quality

How to Apply

Interested candidates meeting the above criteria may apply directly or reach out for further information

HR Ritul Call/Whatsapp)

  • Customer Support Executive @Akasa Airlines

    4 days ago

    Navi Mumbai, Maharashtra, India One Point Solutions Full time ₹ 28,500 per year

    Job Role: Customer Support Executive Airline ProcessEmployment Type: Full-TimeNote: Min 6 monExperienced CandidatesCTC: 28,500In-Hand Salary: 24,000Shift TimingsMale Candidates: Rotational Shifts (Starting from 7:00 AM, 24x7 coverage)Female Candidates: Day Shifts (Any 9 hours between 7:00 AM to 8:00 PM)Weekly Off: 1 Rotational OffEligibility CriteriaFreshers...

  • Customer Support Executive

    3 days ago

    Navi Mumbai, Maharashtra, India 1Point1 Full time ₹ 18,500 - ₹ 24,000 per year

    Customer Support Executive – AKASA Airlines Location: Turbhe, Navi Mumbai Freshers/Exp (6+ months), Versant score 4+ Salary: 18,500–24,000 In-Hand Shifts: Male–Rotational, Female–Day Shift Full-Time | 1 Weekly Off Required Candidate profileEligibility: Freshers or candidates with 6+ months Exp Location: Turbhe, Navi Mumbai More Detail Call:...

  • Akasa Air

    5 days ago

    Mumbai, Maharashtra, India SNV AVIATION PRIVATE LIMITED Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the Role : We are looking for a Senior Backend Engineer / Technical Lead to lead the development of scalable, high-performance backend systems that support critical airline operations and customer-facing applications. This role is ideal for someone who thrives in technical leadership, enjoys mentoring teams, and is passionate about building reliable,...

  • Akasa Air

    3 days ago

    Mumbai, Maharashtra, India SNV AVIATION PRIVATE LIMITED Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Summary : The Senior Manager, Data Analytics in Aviation in Data analytics function will be responsible to optimize airline operations, enhance safety and customer experience, and drive business growth through advanced data analysis and reporting. This role is responsible for developing and implementing analytics strategies, managing data...

  • Technical Lead

    7 days ago

    Mumbai Metropolitan Region, India Akasa Air Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job SummaryWe are looking for a Senior Backend Engineer / Technical Lead to lead the development of scalable, high-performance backend systems that support critical airline operations and customer-facing applications. This role is ideal for someone who thrives in technical leadership, enjoys mentoring teams, and is passionate about building reliable,...

  • Assistant Manager

    7 days ago

    Mumbai Metropolitan Region, India Akasa Air Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job SummaryA core function of pricing and revenue managementKey ResponsibilitiesAchieving revenue/RASK target set by the organizationForming inventory strategy with the reporting manager and implementationPeriodic review of pricing strategy and inventory strategyPeriodic feedback to network planning based on discussion with sales/Internal meeting...

  • Akasa Air

    3 weeks ago

    Mumbai, India SNV AVIATION PRIVATE LIMITEDAkasa Air Full time

    As a Site Reliability Engineer, you will be responsible for ensuring the reliability and performance of our systems and infrastructure. This includes troubleshooting issues, developing and maintaining software, managing system administration tasks, and optimizing infrastructure to support our growing airline :- Collaborate with software developers,...

  • Akasa Air

    3 weeks ago

    Mumbai, India SNV AVIATION PRIVATE LIMITED Full time

    Description:- Lead the design, development, and deployment of backend services and APIs.- Drive technical architecture, design reviews, and engineering best practices.- Manage and mentor a team of backend engineers, ensuring high-quality delivery and continuous improvement.- Collaborate with cross-functional teams including product, infrastructure, and...

  • Akasa Air

    4 weeks ago

    Mumbai, India SNV AVIATION PRIVATE LIMITEDAkasa Air Full time

    Job Summary :The Senior Manager, Data Analytics in Aviation in Data analytics function will be responsible to optimize airline operations, enhance safety and customer experience, and drive business growth through advanced data analysis and reporting. This role is responsible for developing and implementing analytics strategies, managing data infrastructure,...