Manager Information Systems

What you will do

In this vital role, the Manager Medical Data & Analytics Platform will directly lead the technical team that develops and implements technology strategies, solutions, and services to support Amgens Global Medical business function. As the Technology Leader, you will be the primary accountable to lead integration of several capabilities and the point of contact for the business & technology product owner and other stakeholders. This role will work closely with business and technology teams to efficiently build, scale, and operate technology solutions and software products and be responsible for all aspects of product DevOps, roadmaps, and lifecycle management. The Medical Data & Analytics Platform Manager will be responsible for developing and managing a high-performing Agile Product Team consisting of business analysts, software engineers, solution architects, system configurators, etc.

Roles & Responsibilities:

• Lead and be accountable for the identified agile product team and portfolio of software applications
• Lead the technology ecosystem for Global Medical Data and Analytics platform team and ensure that the platforms meet their business needs and enterprise technology standards
• Translate business and technological requirements into architecture design for development teams
• Build and manage the product roadmap and secure necessary investments; manage product, TCO, budgets, and forecasts
• Implement a robust DevOps pipeline for the product using Amgens CI/CD frameworks and tools
• Using hands-on approach, manage development to deployment of data integration pipelines and APIs using city planning technology using tools like databricks, MuleSoft, salesforce connectors
• Lead cross-functional collaborations with platform teams to maintain enterprise standards
• Drive a Product First attitude amongst the team and peers with a goal towards global expansion of the products capabilities
• Drive an attitude of excellence in running robust, reliable, and secure software products following Amgens software development, operating procedures, and change management requirements
• Unblock and drive engagement to improve results delivery for the team and the organization
• Drive external software product and service partners to deliver excellence
• Develop and mentor the team of engineers, architects, and data scientists for higher performance, and individual career growth. Act as a role model demonstrating leadership behaviors
• Partner with leadership in the Global Medical organization to define, develop, and implement technology solutions aligned with the organizations goals and objectives, with a focus on increasing the effectiveness of the organization.
• Develop and implement multi-year strategic service and technology roadmaps and lead the IS team in executing the roadmaps.
• Establish and maintain successful relationships with internal DTI platform and shared services product teams, strategic external partners, industry bodies, to learn, influence, and attract the best talent.

Basic Qualifications:

• Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years of Information Systems experience

Functional Skills

• 10+ years of IT Industry work experience in analysis, design, development, testing and maintenance of software applications in the Health & Life Sciences industry
• 3+ years' of experience supporting Medical Affairs business teams
• 7+ years of experience working on and leading major programs/projects that involve multiple partners and external vendors and leading end-to-end from initiation to project closure
• Experience in end-to end DevOps, and Scaled Agile Framework (SAFe), especially in regulated setting including ability to lead the transformation of teams from a service based to a product-based model
• Experience on designing technical solutions and lead code review sessions
• Working experience on Enterprise Datalake(EDL) and technologies like Databricks, Mulesoft, SQL, Spark, Python etc.
• In-depth experience in all aspects of SDLC from requirements, design, testing, data analysis and Change Control process combined with experience developing project charters, statement of work and project financials
• Experience with data warehousing and EDL technologies like databricks to build integrations across multiple systems
• An ongoing commitment to learning and staying at the forefront of AI/ML advancements.
• Experience or working knowledge of SaaS solutions like Salesforce, Veeva, AWS, etc
• Leadership experience within a highly regulated pharmaceutical or technology organization, with the ability to ensure compliance with industry regulations and standard methodologies for data integrity, security, and audit readiness.
• Experience driving a collaborative culture that values technical depth, accountability, and customer service.
• Strong problem-solving and analytical skills.
• Demonstrated ability to work effectively in a fast-paced, dynamic environment and wear many hats.
• Experience handling vendor relationships and working with external partners or consultants to ensure optimal performance, support, and development of the ServiceNow platform

Professional Certifications

• Preferred certification in SAFe for Teams
• Preferred certification in EDL tools like databricks
• Preferred AWS certifications

Soft Skills:

• Excellent leadership skills with the ability to develop teams and cultivate talent.
• Demonstrated ability to influence decisions with business & technology collaborators & leadership
• Data-driven decision making
• Strong transformation and organizational change experience
• Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization.
• High degree of initiative and self-motivation
• Ability to handle multiple priorities successfully
• Team-oriented with a focus on achieving team goals
• Strong presentation and public speaking skills
• Excellent analytical and troubleshooting skills
• Ability to work effectively with global, virtual teams