
Travel Sales Executive
6 days ago
Job description
We are seeking a skilled and passionate Sales and Operations Executive to handle both sales and operational aspects of B2C (Business to Consumer) travel. The ideal candidate will have a deep understanding of the travel industry, with a focus on delivering a seamless experience to individual clients. You will be responsible for handling inquiries, providing personalized travel solutions, and managing the full lifecycle of bookings from initial consultation to post-trip follow-up.
Key Responsibilities:
· Engage with clients to understand their travel preferences, needs, and expectations, and provide tailored travel solutions.
· Design and sell custom travel packages, including flights, accommodations, excursions, transfers, and other services for luxury travelers.
· Provide expert advice on destinations, travel routes, and travel-related services, ensuring clients receive the best options based on their preferences and budget.
· Manage the entire booking process, from initial inquiries through to final confirmations and post-trip follow-ups.
· Coordinate with hotels, transportation providers, and other vendors to secure the best rates and services for clients.
· Ensure timely communication with clients throughout the booking and travel process, providing exceptional customer service and addressing any concerns or changes to itineraries.
· Collaborate with the operations team to ensure smooth execution of travel arrangements, ensuring all bookings are processed accurately and efficiently.
· Troubleshoot and resolve any issues that arise during the travel process, ensuring a seamless and positive experience for the client.
· Keep up to date with the latest travel trends, destinations, and offers to recommend the most relevant and exciting experiences to clients.
· Meet sales targets and KPIs while maintaining high levels of customer satisfaction.
Key Requirements:
· Minimum 1 year of experience in the travel industry, with a focus on B2C sales and operations.
· Strong knowledge of popular luxury travel destinations, including both domestic and international options.
· Proven ability to design and sell customized travel packages that cater to individual client needs.
· Excellent communication and interpersonal skills, with a strong customer service focus.
· Ability to work independently, manage multiple clients, and handle the full cycle of travel bookings.
· Proficiency in MS Office Suite and travel booking tools or platforms.
· Ability to multitask, prioritize, and work under pressure to meet deadlines.
· Strong attention to detail and accuracy in managing bookings and client requests.
· Fluent in English; additional language skills are a plus.
Preferred Skills:
· Experience with luxury travel sales and handling high-net-worth clientele.
· Ability to stay updated with the latest travel trends, hotel openings, and tourism regulations.
· A passion for travel and the ability to share your knowledge and excitement with clients.
Why Join Us?
· Competitive salary and attractive commission structure.
· A dynamic, growth-oriented work environment.
· Opportunities for career development in the luxury travel sector.
· Work with a supportive and passionate team that values excellence in customer service.
· Access to exclusive travel offers and experiences.
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