front office execuitve
22 hours ago
Roles and Responsibilities of a Front Office Executive
1. Reception and Guest Management
- Greet visitors and clients in a warm, courteous, and professional manner.
- Maintain the reception area — clean, organized, and welcoming.
- Handle guest inquiries, appointments, and walk-ins efficiently.
- Manage visitor logs, issue visitor passes, and ensure security protocols are followed.
2. Communication and Coordination
- Answer, screen, and forward incoming phone calls promptly.
- Handle emails, messages, and correspondence accurately and professionally.
- Coordinate with internal departments (HR, Admin, Accounts, etc.) for day-to-day office operations.
3. Administrative Support
- Maintain records of courier dispatches, and incoming mails.
- Assist in scheduling meetings, appointments, and conference room bookings.
- Support administrative and clerical tasks such as photocopying, filing, and maintaining databases.
- Assist in travel arrangements, hotel bookings, and office event coordination.
4. Customer and Employee Interaction
- Provide basic information to clients, employees, and visitors about company services and operations.
- Handle customer queries or redirect them to the concerned department.
5.Record Keeping and Reporting
- Maintain and update contact lists, visitor records, and administrative reports.
- Track expenses related to front office activities.
6. Office Management
- Coordinate with vendors and service providers for maintenance and utilities.
- Ensure front office equipment (telephones, printers, etc.) are functional and serviced regularly.
- Maintain confidentiality of sensitive company information and documents.
Key Skills Required
- Excellent verbal and written communication skills
- Strong interpersonal and customer service abilities
- Good organizational and multitasking skills
- Proficiency in MS Office
- Professional appearance and positive attitude
Job Types: Full-time, Permanent
Pay: ₹10, ₹15,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- Front desk: 5 years (Preferred)
Work Location: In person
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