
Client Success Manager
5 days ago
Key Responsibilities
1. Quality Assurance (App & Service)
- Test our mobile and web apps regularly to identify and report bugs or issues.
- Ensure service listings, contractor profiles, and job postings are accurate and up-to-date.
- Monitor service flow from booking to completion for smooth operation.
2. Customer Satisfaction
- Follow up with customers after services to gather feedback.
- Resolve complaints quickly, ensuring a positive outcome for customers.
- Track and maintain high customer satisfaction scores.
3. Contractor Relations
- Check in with contractors regularly to address their concerns and support them in getting more work.
- Provide guidance to contractors on best practices and how to use the platform effectively.
- Monitor contractor performance and provide constructive feedback.
4. Reporting & Improvement
- Collect data on service quality, complaints, and contractor retention.
- Prepare monthly reports with recommendations for improvement.
- Work with management to implement changes that improve quality and user experience.
Job Type: Full-time
Pay: ₹6, ₹10,000.00 per month
Work Location: Remote
-
Client Success
1 day ago
Remote, India FlairList Full time ₹ 25,000 - ₹ 35,000 per year1. About the RoleWe are looking for a proactive and detail-oriented Client Success & Operations Executive to support our business growth and export consulting services. The candidate will manage client communication, coordinate with execution teams, oversee outsourcing vendors, and ensure smooth delivery of services. This role is perfect for someone who is...
-
Client Success Assistant
7 days ago
Remote, India Snapscale Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title: Client Success AssistantLocation: Remote (India)Reports to: Director of Client SuccessAbout the Role:We're looking for a detail-oriented and proactive Client Success Assistant to support our Director of Client Success in managing day-to-day client interactions. This role is ideal for someone who is organized, has strong communication skills, and...
-
Client Success Manager
1 week ago
Remote, India VoicePlug Inc. Full time ₹ 15,00,000 - ₹ 23,00,000 per yearJob Overview:We're seeking highly motivated preferably Female Customer Success professionals with experience in managing customer success, customer relationship management, account management or similar roles with SaaS environment. Experience in handling a multitude of customer facing roles will be an advantage. The key objective of this role is working with...
-
Client Success
5 hours ago
Remote, India Intelliassist Full timeAbout the Role We are seeking a dynamic and driven Business Development cum Customer Success Intern to join our organization. As an intern, you will have the opportunity to gain valuable hands-on experience in business development and customer success while working with our talented team. Roles & Responsibilities - Work on leads provided, proactively...
-
Client Success Manager
7 days ago
Remote, India First Due Full time US$ 90,000 - US$ 1,20,000 per yearJob InformationDepartment NameClient Success and TrainingDate Opened10/15/2025Job TypeFull timeIndustryTechnologyCityWashingtonState/ProvinceDistrict of ColumbiaCountryUnited StatesZip/Postal Code20001Job DescriptionFirst Due is seeking a tech-savvy leader to serve as a Client Success Manager supporting some of our nation's leading public safety agencies. As...
-
Client Success Executive
1 week ago
Remote, India MANAH Wellness Full time**Client Success executive** Work mode - Remote (Work from home) Qualification - Mandatory-Bachelors (Graduate), MBA preferred **Responsibilities**: - Develop and manage client portfolios. - Sustain business growth and profitability by maximizing value. - Analyze client data to improve client experience. - Upsell services and products with the brand...
-
Client Success Associate
1 week ago
Remote, India Center for Creative Leadership Full time**Who We Are** The Center for Creative Leadership (CCL) is a top-ranked global provider of leadership development, training, and solutions servicing a global customer base. From team-builders and problem solvers to creative thinkers and transformational visionaries, our people are the drivers behind our business. At CCL, you will have an opportunity to...
-
Client Success Associate
2 weeks ago
Remote, India Center for Creative Leadership Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWho We AreThe Center for Creative Leadership (CCL) is a top-ranked global provider of leadership development, training, and solutions servicing a global customer base. From team-builders and problem solvers to creative thinkers and transformational visionaries, our people are the drivers behind our business. At CCL, you will have an opportunity to contribute...
-
Client Success Associate
2 days ago
Remote, India DiligenceVault Full time**Client Success Associate - India** At DiligenceVault, we’re the leading technology platform and industry network to streamline and digitize the manually intensive diligence process. We have experienced a wonderful period of growth as the direct result of increased efficiency and productivity for our network of over 50,000 platform users at over 13,000...
-
Customer Success Manager
5 days ago
Remote, India Profitroom Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob InformationDate Opened24/09/2025Remote JobJob TypeFull timeIndustryIT ServicesJob DescriptionThis is a remote position.Beware of fake job offers impersonating Profitroom Read more here: Profitroom- Empowering hotels directlyWe are now looking for a Customer Success Manager to support our growing customer base in the UK and Nordics. In this role, you will...