Assistant Manager

14 hours ago


New Delhi Megapolis North India Delhi Pitampura DELHI Bajaj Finance Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Purpose
"This position is open with Bajaj Finance ltd."Duties and Responsibilities

• Minimizing fraud losses to ensure robust portfolio health by owning central RCU shop end to end.

• VDR should be 100%.

• Owner of the field fraud management processes, through a central lead team, in co-ordination with field team. This includes closure of cases within defined TAT and with quality of field investigation reports

• Review and tracking of location visits by location RCU Managers.

• Support Field team with relevant triggers received from central monitoring, for them to investigate. Track investigation cases for closure.

• To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate.

• Ensure proper handholding on all Automation process & RCU projects. Continuously improvement on TAT.

• Ensure error free dashboards are circulated within defined period

• Propose changes & suggestions in credit policy-location wise (whenever required)

• Drive all internal process in a manner that the reporting of suspected frauds is timely and fraud is caught before disbursal of loan to minimize fraud loss.

• Proactively identifying fraud trends and taking effective corrective measures.

• Evaluate the current frauds process continuously and changes to be more effective.

• Effectively engaging with Operations, collections and Sales team to understand and contribute to overall processes and reduction in Fraud loss across all Location.

• Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.Required Qualifications and Experience
Graduation.
4-6 Years of experience.

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