Head of Client Relations

5 days ago

Mumbai Metropolitan Region, India Another Foods Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Mizon (part of Another Foods) is a next-generation procurement platform designed exclusively for hotels, restaurants, and cafés (HORECA). We streamline the entire sourcing process by offering a single, reliable platform for all food and beverage requirements, from fresh produce and dairy to packaged goods and speciality items. 

By partnering with trusted suppliers and leveraging technology, we bridge the gap between demand and supply with precision and efficiency. Mizon's mission is simple: to be the most dependable, data-driven procurement partner for the HORECA industry, redefining how professional kitchens source their essentials.

About the Role

The
Head of Client Relations

will be the face of Mizon for our clients across the hospitality industry. This individual will be responsible for building strong, lasting partnerships with hotels, restaurants, and cafés, ensuring client satisfaction, and driving client growth and retention. The role goes beyond account management; it requires strategic thinking, problem-solving, and the ability to foster trust, making Mizon the preferred partner for all procurement needs.

Key Responsibilities

  • Client Relationship Management
  • Build and maintain positive, long-term relationships with clients across the hospitality sector.
  • Act as the primary point of contact, ensuring clients feel valued, understood, and supported.
  • Proactively engage with clients to anticipate needs and resolve concerns swiftly.
  • Client Documentation & Onboarding
  • Oversee client onboarding, ensuring all documentation, agreements, and KYC requirements are properly managed.
  • Maintain accurate and updated client records.
  • Growth & Retention
  • Identify opportunities to upsell and cross-sell Mizon's solutions.
  • Lead conversations with potential clients to close new partnerships.
  • Keep existing clients engaged with new features, benefits, and product improvements.
  • Banking & Finance Liaison
  • Work with banking partners on invoice discounting and related client financial processes.
  • Ensure smooth communication between Mizon, clients, and financial institutions.
  • Client Insights & Feedback
  • Regularly engage with clients to understand their challenges and gather insights.
  • Share feedback with internal teams to improve Mizon's product and service offering.
  • Advocacy & Engagement
  • Represent Mizon at industry events, conferences, and client meetings.
  • Position Mizon as a trusted partner and thought leader in hospitality procurement.

What we are looking for

Skills & Competencies:

  • Strong interpersonal and communication skills; approachable, persuasive, and empathetic.
  • Ability to negotiate, close deals, and manage senior-level stakeholders.
  • Problem-solving mindset with an ability to remain calm under pressure.
  • Solid understanding of client documentation, compliance, and financial processes.
  • Proficiency with CRM tools and MS Office/Google Workspace.
  • Highly organised, reliable, and solution-driven.

Behavioural Traits:

  • Builds trust easily and fosters friendly yet professional client relationships.
  • Client-centric mindset; always putting the customer's needs first.

  • Public Relations Intern

    3 days ago

    Mumbai Metropolitan Region, India Spiffy Public Relations Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    About the jobRole Overview:We are seeking a motivated and creative PR Intern to join our team for a 6-month internship. This is an exciting opportunity to gain hands-on experience in the world of public relations, working alongside industry professionals and contributing to real client projects. If you're passionate about storytelling, media, and...

  • Vertical Head

    5 days ago

    Mumbai Metropolitan Region, India L A Technologies Pvt Ltd Full time US$ 90,000 - US$ 1,20,000 per year

    A Vertical Head for driving Network & Cybersecurity Revenue .A leadership role focused on driving revenue growth within a specific market segment (e.g., healthcare, finance) for network security products and services. This role involves developing and executing sales strategies, managing sales teams, building client relationships, and staying abreast of...

  • Head of Legal

    3 weeks ago

    Mumbai, Maharashtra, India Client of Intellectual Capital Full time

    Job Title: Head – Legal Location: Mumbai Department: Legal & Compliance Reporting to: Group CEO / Board of Directors Role Overview: We are looking for a seasoned legal professional to lead the Legal function across all group companies. The Head – Legal will be responsible for overseeing all legal affairs of the company including regulatory...

  • Head of Legal

    4 weeks ago

    Mumbai, Maharashtra, India Client of Intellectual Capital Full time

    Job Title: Head – Legal Location: Mumbai Department: Legal & Compliance Reporting to: Group CEO / Board of DirectorsRole Overview:We are looking for a seasoned legal professional to lead the Legal function across all group companies. The Head – Legal will be responsible for overseeing all legal affairs of the company including regulatory compliance,...

  • Head of Legal

    3 weeks ago

    Mumbai, Maharashtra, India Client of Intellectual Capital Full time

    Job Title: Head – Legal Location: Mumbai Department: Legal & Compliance Reporting to: Group CEO / Board of DirectorsRole Overview:We are looking for a seasoned legal professional to lead the Legal function across all group companies. The Head – Legal will be responsible for overseeing all legal affairs of the company including regulatory compliance,...

  • Facilit India Head

    4 hours ago

    Mumbai Metropolitan Region, India Talent Steer Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Position:Facility P&L India Head - HealthcareLocation: South Delhi or MumbaiEducation: Graduate, IHM or EngineeringIndustry : Facility management for Healthcare NOT Food Services, admin or medical servicesAge : Should not exceed 47CTC : Budgeted Fixed Componets ₹25LPAMust have managed P&L top a bottom line NOT just budgetsOur Client, the EmployerOur client...

  • Head of Credit

    5 days ago

    Mumbai Metropolitan Region, India Kwan Ventures Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About the Company:Our client is a rapidly growing NBFC specializing in supply chain financing solutions for SMEs and MSMEs. With a strong focus on enabling working capital access for businesses, they are building a technology-driven, scalable lending platform.Role Overview:We are seeking an experiencedCredit Headto lead the credit risk, underwriting, and...

  • Media Relations and Client Servicing Executive

    5 days ago

    Mumbai, India The Bloomingdale Public Relations Full time

    Position: - **Media Relations And Client Servicing Executive** Location: - Mumbai Job Role: - Job description: - Media pitching and monitoring - Making Pitch Notes/Quotes for clients - Proactively supporting senior team members with day to day tasks e.g. updating media lists, coordinating team meetings, desk research, internal coordination, etc -...

  • Branch Head

    5 days ago

    Mumbai Metropolitan Region, India Yubi Markets Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    About YubiYubi Markets is a one stop platform for all wealth products & partners, Yubi Markets, an organization dedicated to the cause of wealth managers & financial advisors in India.At Yubi Markets, we understand that clients expect a one-stop shop experience when it comes to financial products (NCDs, FDs, PMS, Mutual funds etc). We have therefore designed...

  • Sales Head – Financial Products

    5 days ago

    Mumbai Metropolitan Region, India EdgeVantage Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    About The CompanyOur client is looking for a fast-growing Financial Services Company headquartered in Mumbai, focused on providing innovative and customer-centric financial solutions. Our offerings span across Equity Broking, Mutual Fund, Wealth Planning and Management, Insurance. As we scale operations, we are seeking a dynamicSales Headto lead our sales...