Employee Relations Advisor Specialist

What you will be doing:

As an Employee Relations (ER) Advisor, you will be responsible for:

• Guidance and Compliance: Provide expert guidance to management on employee relations matters, ensuring compliance with employment laws and company policies.
• Investigation: Conduct thorough investigations into intricate, HR-related employee grievances and ethics cases, resolving conflicts and recommending appropriate actions.
• Consultation: Handle consultation actions such as TUPE, with external support for larger actions.
• Terminations: Handle sensitive, in-depth, and escalated involuntary terminations, with involvement in all involuntary exits in certain countries.
• Labor Relations (Applies, but not limited to Austria, Belgium, France, Germany, Luxembourg, Netherlands, Tunisia):
• Administer and facilitate work agreements between works councils, unions, employees, and managers.
• Support FIS Works Council leaders/presidents, draft proposals, and communicate between parties and unions as appropriate.
• Investigate complaints raised to the works councils.
• Manage workplace relationships between employees, management, and unions.
• Serve as a point of contact for labor inspections and queries.
• Training: Deliver training programs for managers and employees on employee relations topics, such as conflict resolution and effective communication.

What you will need:

• Conflict Resolution/Negotiation: Ability to mediate disputes and negotiate agreements effectively.
• Knowledge of Employment Laws: In-depth understanding of local and international employment laws and regulations.
• Problem Solving: Strong analytical skills to identify issues and develop effective solutions.
• Empathy: Ability to understand and share the feelings of others, fostering a supportive work environment.
• Active Listening: Excellent listening skills to fully understand and address employee concerns.
• Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively.
• Organizational Abilities: Exceptional organizational skills to manage multiple tasks and priorities efficiently.
• Strategic Oversight: Ability to provide strategic direction and oversight in employee relations matters.
• Compliance Expertise: Strong knowledge of compliance requirements to ensure adherence to laws and regulations.
• Employment Law Knowledge: Demonstrating a working knowledge of employment law.
• Microsoft Office Proficiency: Showing proficiency in Microsoft Office applications, such as Excel and Word.
• Confidentiality: Demonstrating an ability to work with confidential information.
• Market Awareness: Clear understanding of and strong focus on the external market, competitors, regulatory, and marketplace trends.
• Attention to Detail: Attention to detail, analytical/reasoning, interpersonal, organizational, and problem-solving skills.
• Cross-Functional Teamwork: Ability to work effectively in a cross-functional team environment.
• Data Analysis: Ability to draw accurate conclusions from raw data.
• Interpersonal Skills: Ability to interface with all levels of employees.
• Flexibility: Ability to prioritize, multi-task, and maintain flexibility in a fast-paced, changing environment.
• Relationship Building: Ability to establish and maintain effective working relationships with employees, vendors, clients, and the public.
• Judgment and Business Acumen: Sound judgment, business acumen, influencing skills, and proactive approach to effectively address sensitive employee issues.

Years of Experience:

Minimum of 10 years of progressive HR experience , with a strong emphasis on employee relations as the primary focus area.

What we offer you:

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits