General Manager

The Job:

GM is a strategic leadership position that builds and leads a great team.

They will provide leadership to Operations, Commercial, Business Development, after Customer service and Marcom team to achieve profitable top-line growth and increase sales volume and market share with a focus on outstanding customer satisfaction. They also will lead the company in expanding products reach and services in India market. They will partner with businesses and vendors in developing a strategy plan, building long term partnerships and support the leadership team in decision making to ensure the optimum use of resources in accordance with established objectives for growth and profitability.

They will seek new growth opportunities and conduct market research, competitive analysis, and other studies to assess potential benefit to the business. Recommends, coordinates and tracks progress to established milestones for development of new markets and sales growth in India.

Role & responsibilities

They would be highly competent in the following areas but not limited to them.

• Build Team: They will build a great team by hiring, onboarding, and developing them to be A players of scalable talents, who could scale with a fast-growing business and organization.
• Culture Champion: They will role model behavior and build a culture of high values, performance, trust, and inclusion. They will ensure that the leadership team embrace the culture and be the role models as well.
• Employee Health & Safety: They will not only establish the norms and standards but would ensure its practice and compliance.
• Strategic Planning: They will Develop and execute the vision and strategy for growing sales and expanding product offerings in India market.
• Market Development: They will Manage and enhance existing market positioning while seeking opportunities in emerging or alternate markets to achieve Vistar growth objectives.
• Product Positioning: Recommend and implement approved price and promotion strategy as required to establish and maintain market position.
• Product Development: Identify and communicate customer requirements for new products as required to achieve Vistar market share goals within a specific market through the tollgate process.
• Operations: Supports and builds highly efficient and productive operations, high quality, service, and customer metrics. Expands the networks as may be needed for geo-expansion as we enter new markets and geographies within India.
• Customer Management: Maintain and ensure high-level OEM/ Key customer contact and facilitate and promote high level of customer satisfaction.
• Forecasting: Develop and anticipate sales volumes to ensure profit generation, manufacturing level loading to ensure OTD to the customer.
• Technology Development: Participate in the identification of potential new emerging technology and product enhancements to the current sales portfolio.
• Process Improvement: Champion process improvement professionals and projects executed to enhance sales growth and corporate growth initiatives.
• Talent Management: Staff and develop a world-class team.

Preferred candidate profile

BE Degree, Masters preferred in business/ marketing.

• 15+ years experience with managing and directing a national sales force, preferably in the fluid equipments/ sensors/ automations industry.
• Experience in e-commerce would be an advantage.
• Excellent knowledge in sales management techniques, customer onboarding and customer service
• Excellent communications skills both verbal and written with the ability to make necessary sales presentation, status reports and technical presentations to management and customer.
• Excellent leadership and proven ability to foster teamwork and cultivate positive customer relationships
• Ability to read and summarize the financial performance documents created by the finance group and operating unit
• Knowledgeable in Value Selling, Voice of Customer processes.