Service Delivery Manager

22 hours ago


Gurgaon, Haryana, India Konverge Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position: Service Delivery Manager

Experience: 2 - 4Yrs

Location: Gurugram

Job Overview:

We are looking for a motivated and detail-oriented Service Delivery Manager with 2 -4 years of experience to join our dynamic team. The ideal candidate will play a crucial role in planning, executing, and closing IT projects, ensuring they are delivered on time, within scope, and within budget. A minimum of CCNA certification is required for this role. If you are passionate about project management, possess excellent organizational skills, and have a strong foundation in networking, we invite you to apply.

Skills we are looking -

  • ITIL Framework & Service Management,
  • Incident, Problem, and Change Management,
  • SLA & KPI Monitoring and Reporting,
  • Customer & Stakeholder Communication,
  • Team Leadership & Vendor Coordination,
  • Service Improvement Planning, Risk & Compliance Management,
  • IT Operations & Infrastructure Knowledge,
  • Crisis and Escalation Management,
  • Project Management (Agile/Waterfall familiarity)

Cab share your cv



  • Gurgaon, Haryana, India NTT DATA Global Delivery Services Ltd Full time ₹ 8,00,000 - ₹ 18,00,000 per year

    Client Delivery Manager Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your...


  • Gurgaon, Haryana, India Cloudologic Full time

    - Cloudologic is a prominent cloud consulting and IT service provider based in Singapore with a deep-rooted presence in India.- Specializing in cloud operations, cyber security, and managed services, our decade-long dedication to high-quality services has earned the trust of clients worldwide.Role Description:- This is a full-time hybrid role for a Service...


  • Gurgaon, Haryana, India Cloudologic Full time

    Company Description :Cloudologic is a prominent cloud consulting and IT service provider based in Singapore with a deep-rooted presence in India. Specializing in cloud operations, cyber security, and managed services, our decade-long dedication to high-quality services has earned the trust of clients Description :This is a full-time hybrid role for a...


  • Gurgaon, Haryana, India Cloudologic Full time

    Company Description :Cloudologic is a prominent cloud consulting and IT service provider based in Singapore, with a deep-rooted presence in India.The company focuses on cloud operations, cyber security, and managed services.With a dedication to delivering high-quality services, Cloudologic has established itself as a dependable and valued partner for clients...


  • Gurgaon, Haryana, India Cloudologic Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Company DescriptionCloudologic is a prominent cloud consulting and IT service provider based in Singapore, with a deep-rooted presence in India.The company focuses on cloud operations, cyber security, and managed services.With a dedication to delivering high-quality services, Cloudologic has established itself as a dependable and valued partner for clients...


  • Gurgaon, Haryana, India AGAAME Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're looking for a dynamic Head of Service Delivery to lead our wireless telecommunications service operations from end to end. This is a senior leadership role responsible for driving service excellence, ensuring network reliability, and delivering outstanding customer experiences.You'll lead cross-functional teams—including project managers, field...

  • Service Delivery Lead

    20 hours ago


    Gurgaon, Haryana, India Airtel Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Service Delivery LeadKey Responsibilities Ensure processes are geared to meet the customer experience during installation and service recovery of wireline and IWAN project . Analyze partner performance across the zone and implement strategies to ensure performance against set targets. Manage growth through resource planning, maximizing automation and...


  • Gurgaon, Haryana, India Airtel Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Program Manager Service DeliveryCustomer backwards and digital first approach of designing experience processes (including writing detailed business requirements documents BRDs) for various life stages of customer journey (Acquisition, Onboard (delivery), Manage (assurance), Billing etc.) for various Products (new and existing products). Identify issues,...

  • Delivery Manager

    3 weeks ago


    Gurgaon, Haryana, India 3minds Full time

    Job Title: Delivery ManagerLocation: Gurugram, HaryanaJob Overview:We are seeking a highly skilled and dynamic Delivery Manager to oversee and ensure the smooth delivery of projects across our Departments (UX/UI Design, Tech & Digital Marketing). This role requires managing a team of Account Managers and Project Managers, handling all client escalations, and...

  • Delivery Manager

    1 week ago


    Gurgaon, Haryana, India 3 Minds Digital Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Project Delivery ManagementOversee project delivery across all Departments to ensure on-time, high-quality outcomes.Monitor progress and address potential roadblocks proactively.Develop and implement processes to optimize delivery timelines and quality. Team ManagementAct as the reporting manager for all Account Managers and Project Managers.Conduct regular...