
Service Delivery Manager
22 hours ago
Position: Service Delivery Manager
Experience: 2 - 4Yrs
Location: Gurugram
Job Overview:
We are looking for a motivated and detail-oriented Service Delivery Manager with 2 -4 years of experience to join our dynamic team. The ideal candidate will play a crucial role in planning, executing, and closing IT projects, ensuring they are delivered on time, within scope, and within budget. A minimum of CCNA certification is required for this role. If you are passionate about project management, possess excellent organizational skills, and have a strong foundation in networking, we invite you to apply.
Skills we are looking -
- ITIL Framework & Service Management,
- Incident, Problem, and Change Management,
- SLA & KPI Monitoring and Reporting,
- Customer & Stakeholder Communication,
- Team Leadership & Vendor Coordination,
- Service Improvement Planning, Risk & Compliance Management,
- IT Operations & Infrastructure Knowledge,
- Crisis and Escalation Management,
- Project Management (Agile/Waterfall familiarity)
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