
Admission Officer
17 hours ago
Job Title: Admission Officer ( Telecalling)
Employment Type: Full-time
Department: Admissions/ Marketing
Job Summary
We are looking for a proactive and result-oriented Admission Officer (Telecalling) to join our Admissions team. The candidate will be responsible for reaching out to prospective students, providing accurate information about courses/programs, guiding them through the admission process, and ensuring smooth conversion from enquiry to enrolment.Male candidates are preferred for this role.
Key Responsibilities
- Handle inbound and outbound calls to prospective students and parents.
- Counsel students on available courses, eligibility criteria, admission process, and career prospects.
- Maintain and update enquiry database on a regular basis.
- Follow up with leads through calls, emails, and messages to maximize conversions.
- Assist in completing admission formalities, documentation, and fee collection.
- Coordinate with the academic and administrative teams for smooth onboarding of students.
- Achieve admission and enrolment targets set by the management.
- Ensure a high level of customer service and maintain professionalism during communication.
Required Skills & Qualifications
- Bachelor's degree in any field (preferred in Business, Marketing, or related areas).
- Prior experience in telecalling, admissions, sales, or counselling (Education sector preferred).
- Excellent communication skills (English, Hindi, and local language preferred).
- Strong persuasion, negotiation, and interpersonal skills.
- Ability to handle student/parent queries with patience and clarity.
- Proficiency in MS Office and CRM tools.
- Target-driven, self-motivated, and able to work under pressure.
Key Competencies
- Customer-focused approach
- Positive attitude and result orientation
- Strong follow-up and closing skills
- Team player with the ability to work independently
Benefits
- Training and professional development opportunities.
- Supportive and collaborative work environment.
Job Types: Full-time, Fresher
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
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