Admissions Officer

Position OverviewWind Chasers Aviation Academy seeks a dedicated Admissions Officer to join our premier pilot training institute. This role focuses on student consultation, admissions management, and supporting business development initiatives through effective student recruitment and relationship management. The ideal candidate will have extensive experience in university/educational institution operations and a passion for helping aspiring pilots achieve their aviation dreams.Key ResponsibilitiesStudent Consultation & Admissions ManagementProspect Consultation: Conduct comprehensive consultations with prospective students and their families regarding pilot training programs (PPL, CPL, ATPL, type ratings)Program Advisory: Provide detailed guidance on course selection, career pathways, international training opportunities, and regulatory requirementsApplication Processing: Manage end-to-end admissions process including documentation review, eligibility assessment, and enrollment coordinationStudent Onboarding: Facilitate smooth transition for new students including orientation, program introduction, and initial support servicesAcademic Counseling: Provide ongoing support for student queries regarding curriculum, certifications, and career progressionBusiness Development SupportLead Qualification: Identify and nurture qualified prospects through effective consultation and follow-up processesConversion Optimization: Implement strategies to improve inquiry-to-enrollment conversion rates through personalized student engagementMarket Intelligence: Gather insights on student preferences, market trends, and competitive landscape to inform recruitment strategiesReferral Programs: Develop and maintain relationships that generate student referrals from alumni, partners, and industry contactsTechnology & Communication ManagementCRM Administration: Maintain comprehensive student and prospect databases using CRM systems for tracking interactions, follow-ups, and conversion metricsWhatsApp Business Management: Utilize WhatsApp Business tools for immediate student communication, query resolution, and engagement campaignsEmail Communication: Manage targeted email campaigns for nurturing leads, providing student updates, and sharing program informationDigital Engagement: Maintain professional and timely responses across all communication channelsRelationship ManagementStudent Experience: Ensure exceptional service delivery throughout the admissions journey and beyondFamily Engagement: Build trust and confidence with parents and guardians through transparent communication and expert guidanceAlumni Relations: Maintain connections with graduates for testimonials, success stories, and referral opportunitiesInternal Coordination: Work closely with faculty, operations, and management teams to ensure seamless student experienceRequired QualificationsEducational BackgroundMinimum: Bachelor's degree in Business Administration, Education, Marketing, or related fieldPreferred: Master's degree in relevant disciplineSpecialized Knowledge: Understanding of aviation industry, pilot licensing requirements, and DGCA standards (preferred but not mandatory)Professional ExperienceMinimum 3-5 years of experience in university admissions, student services, or educational consultingProven track record in student recruitment, enrollment management, and retention programsExperience with student counseling, career guidance, and educational pathway planningFamiliarity with CRM systems, digital communication tools, and database managementTechnical SkillsCRM Proficiency: Working knowledge of customer relationship management systemsDigital Communication: Expertise in WhatsApp Business, email platforms, and professional communication toolsData Management: Ability to maintain accurate records and generate reports on admissions metricsMicrosoft Office Suite: Proficiency in Word, Excel, PowerPoint, and database applicationsCore CompetenciesCommunication Excellence: Outstanding verbal and written communication skills in English and regional languagesRelationship Building: Natural ability to connect with diverse student populations and their familiesConsultative Approach: Strong counseling skills with focus on understanding student needs and providing appropriate guidanceProblem Solving: Creative approach to addressing student concerns and admissions challengesCultural Sensitivity: Understanding of Indian educational landscape and family decision-making processesPreferred QualificationsIndustry ExperiencePrevious experience in aviation, technical education, or professional training sectorsKnowledge of international education systems and study abroad processesExperience with educational loan counseling and financial aid guidanceAdditional SkillsMultilingual Capabilities: Fluency in Hindi, English, and regional South Indian languagesEvent Support: Experience with open houses, information sessions, and recruitment eventsDocumentation Expertise: Familiarity with visa processes, academic transcripts, and certification requirementsCompensation & BenefitsSalary StructureCompetitive base salary commensurate with experiencePerformance incentives based on enrollment targets and student satisfaction metricsAnnual review with merit-based salary increasesBenefits PackageHealth insurance coverageProfessional development opportunities including aviation industry trainingFlexible working arrangementsEmployee referral bonusesAccess to aviation industry events and networking opportunitiesPerformance MetricsKey Performance IndicatorsMonthly and quarterly enrollment targetsLead conversion rates and follow-up effectivenessStudent satisfaction scores and feedback ratingsCRM data accuracy and utilizationResponse time and communication quality metricsGrowth OpportunitiesCareer Advancement: Clear progression path to Senior Admissions Officer or Admissions Manager rolesSkill Development: Continuous training in aviation industry knowledge and advanced counseling techniquesIndustry Exposure: Opportunities to attend aviation conferences and educational summitsApplication RequirementsSubmission MaterialsComprehensive resume highlighting university/educational institution experienceCover letter demonstrating passion for aviation education and student successExamples of successful student recruitment or counseling achievementsProfessional references from previous educational institution rolesApplication ProcessInitial application screeningCompetency-based interview focusing on student consultation scenariosPractical assessment of communication and CRM skillsFinal interview with management teamWind Chasers Aviation Academy is an equal opportunity employer committed to diversity and inclusion in aviation education. We encourage applications from candidates of all backgrounds who share our passion for transforming aviation dreams into reality.