Bar Manager

2 days ago

Kottayam, Kerala, India Hotel Pentagon A Unit of 101 Square Full time ₹ 4,20,000 - ₹ 6,30,000 per year

To oversee the daily operations of the bar, ensuring excellent customer service, profitability, and compliance with all health, safety, and licensing regulations. Responsible for managing staff, inventory, budgets, and creating a welcoming atmosphere that aligns with the venue's brand.

Key Responsibilities

  • Operations Management
  • Oversee day-to-day running of the bar, ensuring smooth and efficient service.
  • Implement and maintain standard operating procedures (SOPs) for staff.
  • Ensure compliance with health, safety, and alcohol licensing laws.
  • Staff Management
  • Recruit, train, supervise, and motivate bar staff.
  • Prepare staff rotas and manage scheduling to balance service needs with labor costs.
  • Conduct performance reviews and handle disciplinary procedures where necessary.
  • Customer Service
  • Maintain high standards of service to maximize customer satisfaction.
  • Handle customer complaints and resolve issues promptly and professionally.
  • Create a welcoming and engaging atmosphere for guests.
  • Financial & Stock Control
  • Monitor budgets, sales targets, and profitability.
  • Manage stock control, ordering, and supplier relationships.
  • Reduce wastage and conduct regular stocktakes.
  • Produce weekly/monthly financial and operational reports.
  • Marketing & Promotion
  • Work with management to plan and execute promotions, events, and seasonal campaigns.
  • Develop strategies to increase footfall and sales (e.g., themed nights, happy hours).
  • Maintain an attractive and brand-aligned bar environment.

Person Specification

Essential Skills & Qualifications

  • Proven experience as a Bar Manager, Assistant Manager, or Supervisor.
  • Strong leadership and team management skills.
  • Knowledge of licensing laws, health & safety regulations, and alcohol service best practices.
  • Excellent communication and interpersonal skills.
  • Strong numeracy and financial management abilities.
  • Ability to work under pressure in a fast-paced environment.
  • IT literacy (POS systems, stock management software, Microsoft Office/Google Suite).

Desirable Skills & Qualifications

  • Hospitality or management qualification (e.g., NVQ, diploma, or degree in Hospitality Management).
  • First aid, fire safety, or food hygiene certifications.
  • Cocktail mixology or wine knowledge.
  • Experience in marketing and event planning.

Personal Attributes

  • Professional, approachable, and confident.
  • Highly organized with strong problem-solving skills.
  • Customer-focused with an eye for detail.
  • Flexible and willing to work evenings, weekends, and holidays.
  • Results-driven with a passion for hospitality.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person

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