Floor Manager

2 weeks ago

Surat, Gujarat, India Sonani Jewels Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Supervise floor operations and ensure smooth customer handling.
  • Drive sales, allocate targets, and motivate the team.
  • Manage VIP client relationships and resolve escalations.
  • Ensure stock display, store ambience, and compliance with security protocols.
  • Train and mentor staff on product knowledge and selling skills.

Preferred candidate profile

  • Graduate, preferably in Retail/Business.
  • 5 - 7 years of luxury retail experience, with 23 years in a supervisory role.
  • Strong knowledge of gems, diamonds, and jewellery.
  • Excellent communication, leadership, and customer service skills.

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