Ecommerce Manager

3 days ago

Remote, India Breakneck Lifestyle Private Limited Full time ₹ 2,50,000 - ₹ 4,00,000 per year

Job Title: E-commerce Manager

Location: Remote Only (WFH)

About Us:

We are a premium menswear fashion brand specializing in high-quality apparel. Operating across online marketplaces (Myntra, Flipkart, Ajio, Shopify) and B2B channels, we are seeking an experienced E-commerce Accounts Manager to streamline operations, drive sales, and optimize performance across all platforms.

Key Responsibilities:

Marketplace Management

  • Oversee and manage product listings, pricing, promotions, and campaigns on platforms like Myntra, Flipkart, Ajio, and Shopify.
  • Optimize marketplace content, ensuring accurate product descriptions, images, and keywords to drive traffic and conversions.
  • Monitor platform performance metrics and implement strategies to boost sales and visibility.

Payment & Invoice Reconciliation

  • Reconcile marketplace payments, logistics fees, and commissions to ensure accurate financial records.
  • Track and verify invoices from marketplaces and vendors, resolving discrepancies promptly.
  • Generate B2B invoices for bulk orders and ensure timely payments.

SPF Claims & Expense Management

  • File and track SPF (Seller Protection Fund) claims to recover losses for damaged or undelivered goods.
  • Create and maintain expense entries for operations, ensuring proper documentation and categorization.

Operations & Fulfillment

  • Coordinate with warehouse and packing teams for timely order processing, dispatch, and return management.
  • Oversee stock levels across platforms and facilitate inventory restocking for high-demand items.
  • Ensure smooth order returns and claims processing.

Marketing & Promotions

  • Plan and execute promotional campaigns, including discounts, sales, and product launches.
  • Collaborate with the marketing team to develop impactful social media and ad campaigns aligned with e-commerce goals.

Analytics & Reporting

  • Track sales, traffic, conversions, and other KPIs, identifying trends and areas for improvement.
  • Prepare weekly and monthly reports, highlighting actionable insights for management.

Customer Engagement

  • Respond to customer queries and issues on online platforms, maintaining high satisfaction rates.
  • Develop strategies to enhance ratings, reviews, and repeat customer purchases.

Skills & Qualifications

  • Bachelor's degree in Business, Marketing, or related field.
  • 3+ years of experience managing e-commerce operations, preferably in fashion or retail.
  • Proficiency in platforms like Myntra, Flipkart, Ajio, Shopify, and financial tools like Zoho Books.
  • Strong understanding of marketplace algorithms.
  • Excellent communication, problem-solving, and analytical skills.

Why Join Us?

  • Be part of a dynamic team in a fast-growing menswear fashion brand.
  • Opportunity to take ownership of multi-platform e-commerce operations.
  • Competitive salary and performance-based incentives.

Job Type: Full-time

Apply now to lead our e-commerce operations and drive our success

Job Type: Full-time

Pay: ₹25, ₹40,000.00 per month

Work Location: Remote

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