Current jobs related to Customer Service Coordinator - Kalyani Nagar, Maharashtra - Wolters Kluwer
-
Customer Service Officer
2 weeks ago
Kalyani Nagar, Maharashtra, India The Inspiration Full time ₹ 15,000 - ₹ 1,80,000 per yearAbout UsWe are a leading Aesthetic & Wellness Clinic dedicated to providing world-class treatments in skin, hair, laser, and Wellness procedures. Our mission is to deliver exceptional client experiences from the first interaction to post-treatment care.Role OverviewWe are looking for a dynamic, smart, and client-focused Front Office & CRM Executive who will...
-
Editorial Coordinator
2 weeks ago
Kalyani Nagar, Maharashtra, India Wolters Kluwer Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAbout the Role:As a Content & Publishing Analyst in Content Management/Publishing, you will play a key role in supporting and enhancing our content operations. Your responsibilities will span from aiding in content creation to maintaining system efficiency, ensuring our digital and print content consistently meets high standards. Responsibilities: Manage...
-
Customer Service Officer
1 week ago
Kalyani Nagar, Maharashtra, India Skill Source IT Solution Full time ₹ 1,40,000 - ₹ 25,00,000 per yearUS ProcessHiring (For Real Estate)Shift Timing-[05:30- 2:30],[06:30-03:30], [07:30- 04:30]Saturday/ Sunday Rotational Week off, Rotational Shift.If there is a client requirement they need to work on a Sat or Sun they will get their week off in-between.Candidate should not be studying.No leaves requirement for the first 6 months.Salary + Self Travel...
-
Store Keeper
1 week ago
Kalyani Nagar, Maharashtra, India Westbridge bespoke Private Limited Full time ₹ 90,000 - ₹ 3,00,000 per yearPosition :- Store ExecutiveLocation : Pune (Maharashtra)Immediate Requirement.Key Responsibilities:Inventory Management: Monitor stock levels, order materials, and conduct stock audits.Supplier Coordination: Manage relationships with suppliers, negotiate terms, and resolve issues.Customer Service: Assist customers with product selection and address inquiries...
-
Receptionist
2 weeks ago
Kalyani Nagar, Maharashtra, India Crown Veterinary Services Pvt Ltd Full time ₹ 25,000 - ₹ 35,000 per yearJob Overview:As a Front Desk Executive at CrownVet, you will be the first point of contact for clients and their pets. Your role is to ensure a warm, welcoming, and professional experience for all visitors. You will handle client inquiries, manage appointments, and coordinate with the veterinary team to ensure smooth clinic operations. Strong communication...
-
Customer Service Executive
2 weeks ago
Viman Nagar, Maharashtra, India Destek Infosolutions pvt ltd Full time ₹ 1,80,000 - ₹ 2,20,000 per yearJob Summary:We are looking for a motivated and enthusiastic Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential customers, handling inbound inquiries, and achieving sales or lead generation targets. The ideal candidate should have excellent communication skills and the ability to handle customer queries with...
-
Front Desk Receptionist
2 weeks ago
Kalyani Nagar, Maharashtra, India The Inspiration Full time ₹ 1,80,000 - ₹ 20,00,000 per yearJOB-DESCRIPTION:Attending in-coming and out-going calls to all the members.Giving appropriate information to enquiry customers.Maintain records of all the leads according to company protocols.Maintain front desk environment pleasant for the guests.Send mails and messages to customers according to company protocols.Ensure each customer is attended...
-
Production Specialist
1 week ago
Kalyani Nagar, Maharashtra, India Wolters Kluwer Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAbout the Role:As a Production Specialist, you will engage in various production tasks with limited supervision, contributing to the assembly and release of high-quality products. You will play a significant role in maintaining production standards and supporting team operations. Responsibilities: Execute production tasks with some supervision.Assist in...
-
Sales and Marketing Manager
1 week ago
Kalyani Nagar, Maharashtra, India K6 fitness studios Full time ₹ 20 - ₹ 54 per yearSales & Marketing Executive – Fitness StudioJob Purpose:To drive membership sales, promote the gym's services, and build strong client relationships by implementing effective sales and marketing strategies that increase revenue and brand awareness.Key Responsibilities:SalesAchieve monthly and quarterly membership sales targets.Generate and follow up on...
-
Sales/Marketing Executive
13 hours ago
Kalyani Nagar, Maharashtra, India Zone by 360 Full time ₹ 1,80,000 - ₹ 3,00,000 per yearKey Responsibilities:Identify and pursue new business opportunities through market research, lead generation, and networking.Develop and execute sales strategies to achieve revenue targets.Promote products/services to existing and potential customers via direct meetings, calls, emails, and presentations.Collaborate with the marketing team to design and...
Customer Service Coordinator
2 weeks ago
About the Role:
As a Customer Service Coordinator, you will utilize your extensive knowledge and advanced skills to manage and resolve complex operational and administrative challenges. You will be a key player in improving customer service processes and ensuring outstanding customer experiences at a strategic level.
Responsibilities:
• Resolve high-impact and complex customer issues.
• Develop and implement customer service strategies.
• Lead and coordinate large-scale projects aimed at process improvement.
• Provide expert advice and guidance to junior associates and supervisors.
• Create and deliver in-depth training programs.
• Monitor and evaluate performance metrics to identify areas for improvement.
• Collaborate with cross-functional teams to enhance customer satisfaction.
• Ensure compliance with company policies and industry regulations.
• Implement and monitor quality assurance standards.
• Serve as a subject matter expert in operational and administrative processes.
Skills:
• Expert Communication: Exceptional ability in all forms of communication.
• Strategic Insight: In-depth understanding of customer service strategies.
• Advanced Problem-Solving: Mastery in resolving complex and high-impact issues.
• Leadership & Mentorship: Strong ability to guide and develop team members.
• Project Management: Skilled in planning, executing, and managing large-scale projects.
• Analytical Proficiency: Advanced capability in data analysis and metrics evaluation.
• Quality Assurance: Expert understanding of QA standards and practices.
• Regulatory Knowledge: Thorough knowledge of industry regulations and compliance.
• Requires extensive knowledge and has advanced skills and expertise in operational or administrative processes and activities
• Generates potential solutions to complex operational or administrative problems; looks beyond the immediate problem to the broader implications of actions or decisions
• Completes operational or administrative work with minimal supervision; may work autonomously without established procedures and practices
• Communicates important and/or sensitive information and negotiates with higher levels in other departments and/or outside organizations
• May coordinate the work of others, but is not a supervisor
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
