Platform Ops Lead

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Platform Operations Lead – India Site

At Payoneer, we empower businesses to thrive in today's fast-paced world. We're expanding our global footprint and looking for a Platform Operations Lead to play a key role in establishing and scaling our new Tech & Product site in India. You will be the right hand to the local VP of Tech & Product, and act as the main operations point of contact on the ground, partnering closely with the Global Platform Operations team.

In this role, you will lead key initiatives across hiring, budgeting, site setup, governance, and operational execution – ensuring the site runs smoothly, scales effectively, and is fully integrated into Payoneer's global structure. In addition, you will drive development operational efficiency, ensuring smooth program execution.

The ideal candidate for this position is a versatile leader who can operate across functions and disciplines, combining strategic, operational, technical and organizational capabilities, working closely with a variety of functions and the Platform's leadership.

What you'll be spending your time on:

Site Setup & Operational Leadership

• Partner with the VP Tech & Product to build the India site's operational foundation.
• Serve as the local counterpart to the global Platform Operations team.
• Coordinate hiring plans, physical and professional onboardings, and facilities.
• Oversee the operational integration of the site while driving cross-functional workflow harmonization, enabling seamless collaboration and strategic alignment with the Platform's global strategy.

Governance & Financial Oversight

• Collaborate with Finance, HR and Talent Acquisition on headcount planning, budget tracking, and vendor management.
• Identify and fix process inefficiencies to improve scale and delivery.
• Track and report on R&D capitalization and internal audit readiness.

Development Planning & Execution

• Drive clarity on goals, track roadmap progress and dependencies, while mitigating risks.
• Create and maintain dashboards, OKR and KPI updates, and operational workflows.
• Ensure alignment with Development Life Cycle (DLC) processes, QA standard and best practices.
• Surface development risks and blockers and ensure timely resolution.

Have you done this kind of stuff?

• 6+ years of experience as Project/Program Manager, or Business/Technology Operations Manager.
• Strong experience working with cross-functional teams (Product, R&D, HR, Finance).
• A proactive "doer" who takes initiative and gets things done, skilled in planning, execution tracking, and managing complex programs.
• Excellent communicator with strong stakeholder management skills, preferably with experience in global companies.
• Experience with Agile, software development, and/or fintech – a plus.
• Experience in risk, audit, or financial governance – a plus.
• Bachelor's degree or equivalent experience in business, technology, or a related field.

The Payoneer Ways of Working 

Act as our customer's partner on the inside
Learning what they need and creating what will help them go further. 

Continuously improve
Always striving for a higher standard than our last. 

Do it. Own it.
Being fearlessly accountable in everything we do. 

Build each other up 
Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.