Learning ops Specialist

4 weeks ago

Gurgaon, Haryana, India WNS Holdings Full time
Job Description

Role Overview: The Learning Ops Specialist will work closely with other L&D team members, stakeholders across the organization, and 3rd party vendors to support L&D programs and domains from an operational perspective, to enable smooth execution and a positive employee experience. Manage and maintain our Learning Management System (LMS) and support its usage across the organization.

Key Responsibilities:

- Manage and maintain our Learning Management System - upload courses and create learning plans, manage users, provide employees with support, and troubleshoot problems.
- Create reports and analyze data to measure our learning activities and learning platforms usage.
- Collaborate with L&D team members to maintain and create effective and scalable learning solutions.
- Support the execution of L&D programs that are owned by other L&D functions.
- Coordinate procurement and payments processes for learning activities and manage vendor relationships.
- Work with other L&D team members to drive a learning culture and adopt L&D best practices across the organization.

Qualifications:

- 2 years of experience in systems/operational roles in tech. Working in a Learning/HR team(Preferred)
- Strong written and verbal communication skills in English
- Strong Excel/Google Sheets skills
- Familiarity with learning management systems (Docebo in particular) - an advantage(Preferred)
- Fast executor with excellent organizational skills
- A team player with a can-do approach, resourceful and independent.

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