
CRM Executive
4 days ago
Role & responsibilities :
- Identify and contact potential clients to increase sales, including telemarketing and email follow-ups.
- Analyze sales performance against various strategies, quotations, and plans to evaluate effectiveness.
- Understand customer requirements, prepare and send quotations, and follow up for purchase orders.
- Engage with key clients for negotiations and successfully close deals.
- Expand the existing customer base by delivering excellent customer service and resolving client issues.
- Prepare and maintain MIS reports.
Candidate Requirements:
- Graduate with strong communication and interpersonal skills.
- Proficient in MS Office and email correspondence.
- Highly organized, detail-oriented, and proactive in follow-ups.
- Prior experience in CRM, backend coordination, or customer support will be an added advantage.
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