Production Associate
2 weeks ago
Role Summary:
This position requires word processing skills and manage projects end to end setting up new requests, communicating with onsite/clients, clarifying questions and assigning projects to other Company Associates.
Shift Timing: Candidate should be willing to work in rotational shifts including night shifts and company/national holidays including weekends.
Location: Goregaon, Mumbai (Relocation allowed)
Education and Experience:
- 1.5 Yrs of Word Processing experience
- Proficiency in Microsoft Word, Outlook and basic office applications
Responsibilities and Duties:
- Creating, editing, reformatting, and modifying Word documents
- Understand clients project requirements and recreate the document using MS Office tools, templates and macros provided
- Format documents using automatic/multi-level numbering, marking and generating Table of Contents, Table of Authorities and working with Cross references
- Creating merge letters and labels, including marketing materials
- Scan documents and images in Word format (using OCR scanner, tif, or .jpg format, pdf format)
- Saving/uploading documents onto the document management system and using workflow tools effectively
- Decipher handwritten text and incorporate handwritten markups into a document
- Review work completed by other associates carefully to ensure quality
- Correspond and clarify any queries on requests from customer/onsite
- Setup requests in workflow management system for others on the team or yourself to work on
- Return completed and reviewed work to customer
Required Skills/Abilities:
- Must be able to demonstrate expert level skills in using Microsoft Office suite
- Must be able to operate standard office equipment, such as telephones, personal computers, office machines and adding machines
- Must be willing to work in rotational shifts (monthly) and flexible to stay back or report early to shift depending on business requirements
- Must have the ability to multi-task and oversee multiple projects at any given time, as well as perform accurately under time pressures and constraints
- Ability to maintain confidential information and work in a fast paced, dynamic and creative organization
- Must possess the ability to communicate effectively with employees and customers in a friendly, pleasant manner
- Must possess skills of a well-organized, self-motivated, problem solver and detail oriented who can work independently
- Must be able to follow processes and instructions as outlined by client
Apply only if ok to relocate to mumbai
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