Senior Product Associate
1 week ago
As a Senior Product Associate in Acquisition & Engagement Platform: Single Lending Desktop, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Acts as the Business Analyst for 1 or more sprint teams – including gathering, and documenting requirements, managing Agile metrics, and driving Agile ceremonies
- Manages key relationships by working with lines of business, user community, engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, and drive results
Communicates effectively and represents the product in various settings with varying stakeholders
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- A customer obsessed individual with the ability to build and maintain strong, productive relationships with the line of business, user community and engineers partners, and an ability to translate customer needs into clear product delivery requirements
- Strong team player and leader who can inspire action and performance of their team and builds credibility across the enterprise
- Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment. Strong partnership, consulting, and influence skills
- Exceptional written and presentation skills
- Experience working in an Agile environment and with Agile project methodologies and tools including JIRA. Know how to navigate JIRA, create issues, and understand more advanced capabilities such as creating dashboards
- Experience eliciting and documenting requirements, building backlogs, and driving Agile ceremonies
- Innovative and creative thinker; able to generate new ideas; forward-thinker; thought-leader
- Experience working with teams located globally having a high degree of initiative and autonomy but must be able to function successfully as part of a team (in person and virtual)
- Able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following tight deadlines
- Knowledge of the Card Lending business, preferably knowledge of the Card Lending Services and Fraud Prevention Operations areas
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