AVP, Chapter Lead

Job ID: 41353

Location: Chennai, IN

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 7 Oct 2025

Job Summary

AVP - Chapter Lead - Development: FCSO TM, is to lead a multi competency capability, encompassing vendor management, architecture, and business solution. The role will be responsible for delivering scalable, resilient, fault tolerant solutions from partner vendors. Formulate and deliver an end-to-end technology strategy in collaboration with the FCSO Product for all current and future technology requirements of the organisation. Consider multiple levers in the development and execution of the technology strategy including client experience, time to market, stability, resilience, scalability, cost efficiency, new ways of working etc.

Key Responsibilities

Strategy

• Define and drive the Group's technology strategy roadmap and agenda with focus on business, people, governance, platform, security, and operations. Develop deep relationships with key business stakeholders and decision makers to drive cloud adoption.
• Build and foster an engineering excellence culture through leadership and direction. Build an engineering and system thinking mindset with values such as fast feedback, repeatability, simplicity, and clean code. Drive a modern approach to engineering excellence, ensuring fast, frequent and high-quality value delivery. With thought Leadership, evangelism, and upskilling the workforce on cloud, architecture, engineering and open banking and API.
• Industrialise engineering best practices to enhance software quality, embedding resiliency in system performance, and enabling the rapid recovery from incidents and threats. Proactively improving the technology risk posture. Improve cost efficiency – drive efficiency by identifying opportunities to rationalise to a fewer best of breed platforms which provides strategic business capability and aggressively decommission redundant applications. Contribute to investment planning/prioritisation with the businesses and T&I for the FCSO TM portfolio. Driving and enable cloud adoption and modernisation of technology landscape across Group Functions.

• Empower the engineers within the delivery teams with the right tools and practice to improve SDLC process efficiency - with focus on quality assurance, developer experiences, automation and performance engineering, with speed, scalability and stability in mind. Enforce and streamline sound development practices. Establish and maintain effective governance processes including training, advice and support.

• As a key member of the Management team, develop the strategic direction and roadmap for FCSO Technology while adopting agile practices; aligning with Business & IT Strategy, Bank's Digital Agenda and Portfolio Investment priorities. Proactively advise the senior management team on the emerging technologies and transformation trends that are most relevant to the company's goals and evolving needs. Shape the future of technology, maintain and advance deep technical skills and knowledge, keeping up to date with market trends and competitive insights, and share within the technical community.

• Envisage and align the portfolio to the growing technology needs & capabilities like Cloud, AI etc. Determine and ensure optimal cost of delivery of programs. Support Business and FCSO Operations by leveraging technology to streamline processes, enhance productivity, enable straight-through processing & zero touch, reduce risk and improve controls part of FCSO deliveries.

Business

• Trusted advisor to the business. Work hand in hand with FCSO business partners, taking product programs from investment decisions into design, specifications, solutioning, development, implementation and hand-over to operations, securing support and collaboration from other SCB teams.
• Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality.
• Determining, calibrating, and tracking of key success parameters and metrics & risk mitigation for this role.
• Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality.
• Drive an ecosystem of innovation and enabling business through technology.

Processes

• Responsible for business initiatives delivery aligning to SCB defined technology, Agile principles and project management processes & frameworks and customizing such to specific Group Functions needs where required.
• Responsible for overall governance of projects & programmes related to payments space that includes financial management, risk management, representation in steering committee reviews and engagement with business for strategy, change management and timely course correction as required.
• Support Business Operating Models, Standards, Finance, Risk Controls and compliance with regulations

People & Talent

• Employ, engage, and retain high quality talent to ensure FCSO TM team is adequately staffed and skilled to deliver on business commitments.
• Lead through example and build appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration with risk and control partners.
• Foster a culture of innovation, transparency and accountability in FCSO TM team while promoting a "business-first" mentality at all levels.
• Ensure role, job descriptions and expectations are clearly set, and periodic feedback provided to the entire team.
• Ensure the optimal blend and balance of in-house and vendor resources.
• Develop and maintain a plan that provides for succession and continuity in the most critical IT management positions.

Risk Management

• Be proactive in ensuring regular assurance that the FCSO TM team is performing to acceptable risk levels and control standards.
• Act quickly and decisively when any risk and control weakness become apparent and ensure those are addressed within quick / prescribed timeframes and escalated through the relevant committees.
• Act as the risk control owner under the Group's risk management framework at the appropriate level
• Balance business delivery on time, quality and cost constraints with risks & controls to ensure that they do not materially threaten the Group's ability to remain within acceptable risk levels.
• Ensure business continuity and disaster recovery planning for the entire technology portfolio.
• Ensure the effective management of risk, issues and assurance reporting relating to strategy and transformation, engaging with and reporting back regularly to the Management Team

Governance

• Embed the Group's values and code of conduct in the FCSO TM team to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes, and regulations among employee's form part of the culture.

• Awareness and understanding of the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key stakeholders

• Group Functions product owners.
• Hive Tech Leads.
• Program Managers.

Other Responsibilities

Embed Here for good and Group's brand and values in team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Skills and Experience

• SQL
• Shell Scripts
• Java/Python
• Linux
• OFSAA – AML

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.