Customer Service Associate in Delhi, Noida

2 weeks ago

Noida, Uttar Pradesh, India Vagmine Education Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Description
We are looking for a client relations manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

In this role, you should be an excellent communicator who's able to grasp customer needs and brainstorm ways to fulfil them. If you also have a background in customer service (education industry) and knowledge of our industry, we'd like to meet you.

Key Responsibilities

  • Providing support to enrolled students
  • Query resolution
  • Drawing references from already enrolled students
  • Building relationships with enrolled students
  • Maintaining CRM

Proven track record of retaining and managing more than 1000+ clients

About Company: Vagmine Education ) is a one-stop solution exclusively formed for distance education and a trusted platform for the right educational counseling. We help to unlock the power and passion of students by delivering free personal guidance and educational support.

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