International Consumer Bank- Finance Control Manager

4 days ago


Bengaluru, Karnataka, India Chase- Candidate Experience page Full time ₹ 15,00,000 - ₹ 20,00,000 per year

The International Consumer Bank (ICB) is home to many of the firm's most innovative and cutting edge initiatives, including new products and services, acquisitions, investments, partnerships and collaborations. This is the business responsible for building Chase UK (one of the UKs newest bank), acquiring Nutmeg (the digital wealth manager) and investing in C6 (a leading digital Brazilian bank).

This role will be supporting the global ICB business. We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK – but how we do things here is a little different. We're building the bank of the future from scratch, channeling our start-up mentality every step of the way – meaning you'll have the opportunity to make a real impact. This role will also support Nutmeg. Nutmeg is Europe's leading Digital Wealth Manager with over £7 billion Assets Under Management and 250,000+  investors, operates with the agility of a start-up within a leading financial institution. We're on a mission to   empowering our customers to manage their money to achieve their financial goals with our innovative mobile app and dedicated customer support. As a J.P. Morgan company, we complement Chase's digital bank in the UK, focusing on customer-centric offerings in investments and digital wealth management.

As a Finance Control Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. You'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Additionally, you'll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Our Finance Control Management team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech.

Job Responsibilities

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each line of business, function and region to mitigate operational risk.

Based out of Bangalore, your day-to-day responsibilities will include:


•    Assisting the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies.

•    Collaborating and build relationships with Finance stakeholders to identify potential risks associated with new and existing products, and develop strategies to mitigate these risks.

•    Conducting comprehensive risk assessments for product development and change initiatives, ensuring that all potential risks are identified, evaluated, and addressed.

•    Monitoring and evaluate the effectiveness of existing controls and recommend improvements as necessary.

•    Providing training and guidance to staff on control processes and risk management practices and foster proactive risk management culture across ICB.

•    Contributing to the Compliance and Operational Risk Evaluation (CORE) program by focusing on four key pillars: i) Control Design & Expertise; ii) Risks & Controls Identification/Assessment; iii) Issue Management; iv) Control Governance & Reporting.

•    Partnering effectively with control colleagues across the firm, business, operations management, legal, compliance, risk, audit and technology control functions to further establish and maintain business relationship loops.

•    Supporting consistent and rigorous operational risk practices and control programs (incl. control committee reporting, risk mitigation, key risk indicators, control design, and controls performance evaluations).

•    Reviewing, analyzing and managing programme-related data (e.g. KRIs/KPIs) and key metrics to inform on the health of the operational risk and control environment.

•    Contributing to cross-departmental initiatives (e.g. awareness programs, risk expos, trainings, etc.).

Required Qualifications, Capabilities and Skills


•    5+ years of experience in finance working for a complex organization.

•    Experience in Controls, Compliance or Audit within a large institution, regulator, or consulting firm.

•    Professional Finance Qualification e.g. ACA, ACCA or an MBA finance.

•    Strong acumen for risk identification and assessment, and development of effective control mechanisms that mitigate these risks.

•    Excellent written and verbal communication skills with an ability to influence business leaders at all levels of seniority in a meaningful and actionable manner

•    Experience in partnering with senior stakeholders within the organization.

•    Effective time management and prioritization skills.

•    Detail-oriented with a high level of accuracy and integrity.

•    Comfortable working in an agile and evolving environment.

•    Passion to grow as part of a team

•    Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Preferred Qualifications, Capabilities and Skills 

•    Experience using any of the following a plus: JIRA, Confluence, Alteryx. 

•    Knowledge of finance processes within financial services.



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