Domain Support Specialist
3 days ago
Monitor network alarms and Jeopardy alerts, resolve issues within SLA and assist engineers to execute corrective actions. Perform initial ticket triage for faults, provide accurate analysis and ensure correct L2 escalation. Maintain clear, concise ticket updates (access requests, confirmations, approval references, timestamps) to enable efficient execution. Lead and coordinate team activities during incidents: manage customer calls, emergency bridges and escalate to management when required. Run governance meetings and produce network reports and presentations (PPT) for customers and stakeholders. Foster a proactive, team-oriented working culture with strong performance ethics and professionalism. Provide L1/L2 support for customer complaints, conduct incident and problem management, manage vendor interactions, support contract/SLA evaluations. Strong knowledge of RAN KPIs across 2G/3G/4G/5G and ability to analyse, report and remediate KPI degradations. Solid understanding of GSM, WCDMA, LTE technologies, traffic and handover concepts, signaling and product functional behaviour. Familiarity with call flows, channel concepts and cell-site troubleshooting; practical experience with Linux/Unix environments. Degree in Electrical Engineering, Telecommunications Engineering or equivalent. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: India (IN) || Noida Req ID: 775637
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Engineer IN domain support system
3 days ago
Noida, Uttar Pradesh, India Ericsson Full timeJoin our TeamAbout this opportunity:Ericsson is looking for a diligent and competent Domain Support Specialist. As a member of our Automated Operations team, you will play a crucial role in managing and executing maintenance activities, providing technical support, and coordinating daily operational tasks. This role centers on ensuring that our services and...
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Domain Support Specialist
3 days ago
Noida, Uttar Pradesh, India Ericsson Full timeJoin our TeamAbout this opportunity:We are seeking a skilled Transmission Assurance Engineer (Level 2/3) to join our Network Operations team. The role focuses on operational support, triage, troubleshooting and assurance of transmission networks (SDH and DWDM), optic fibre infrastructure, and associated vendor equipment. The successful candidate will work...
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Domain Support Engineer
3 days ago
Noida, Uttar Pradesh, India Ericsson Full timeJoin our TeamAbout this opportunity:Ericsson is looking for a diligent and competent Domain Support Specialist. As a member of our SRF team, you will play a crucial role in managing and executing maintenance activities, providing technical support, and coordinating daily operational tasks. This role centers on ensuring that our services and resources are...
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Domain Support Specialist
3 days ago
Noida, Uttar Pradesh, India Ericsson Full timeCustomer issue handling via Customer Service Request/On-call. Handling technical investigation and if required coordinating with development and 3PP team. Handling emergency recoveries upon customer requests. Investigation reporting to the customer. Software Update Management (SUM) handling. Act as investigation Leader for customer issues. Handling both...
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Domain Support Specialist
3 days ago
Noida, Uttar Pradesh, India Ericsson Full time24x7 incident support (night shifts throughout the year) Troubleshooting, defect testing, and deployment in LAB & Production Monitoring, reporting, and health checks Unix/Linux, Python, Java, SOAP/REST, CI/CD, Docker, Kubernetes Tools: JIRA, Splunk, AppD, JMeter, SQLDeveloper Strong troubleshooting (Wireshark, heap dumps), communication, and self-motivation
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Domain Support Specialist
3 days ago
Noida, Uttar Pradesh, India Ericsson Full timeThe chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?...
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Domain Support Specialist
3 days ago
Noida, Uttar Pradesh, India Ericsson Full timeDegree or equivalent experience or equivalent in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent Problem Solving and critical thinking. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be...
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Customer Support Specialist
5 days ago
Noida, Uttar Pradesh, India Website Toolbox Full timeCustomer Support Specialist (Female Candidates Only)Company: Website Toolbox India Pvt. Ltd.Location: Permanent Work From HomeType: Full-TimeOpen Positions: 3Interested female candidates are invited to share their CV via their PERSONAL EMAIL ID only at Please do not apply/email directly through About the RoleWere looking for smart, energetic, and...
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IT Support Specialist
2 weeks ago
Noida, Uttar Pradesh, India Tandems Full time ₹ 40,00,000 - ₹ 70,00,000 per yearIT Support Specialist Location: Noida, Uttar Pradesh, India Come thrive at Tandems We build intelligent solutions that reimagine how advice is delivered, how institutions operate, and how expertise is unlocked at scale. Our AI-enabled platform empowers advisors, bankers, and agents with deeper insights, personalized recommendations, and more time to focus...
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Staffing Client Relationship Specialist
7 days ago
Noida, Uttar Pradesh, India Tek Support Full timeJob Title:Staffing Client Relationship Specialist (Female)Location:AKASA Coworking Building, Sector 62, Noida (100% Onsite)Experience Required:3–6 YearsShift:Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clientsPreference:Female candidates preferred (Local Noida/Greater Noida candidates only)Joining:Immediate joiners onlyJob OverviewWe are...