Jr Customer Service Executive

Jr. Customer Service Executive - Cloud & Security Customer Service OperationsOperational role that works under direct supervision, responsible for day-to-day customer service operationsMaintain daily activities and routines.Ensure SLA are achieved & work proactively to maintain the same.ResponsibilitiesMaintain Escalation matrixTroubleshootingMonitoring

About The CompanyTata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsJob Summary: IoT and Private Network - SOC...

Job Description Jr. Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving...

Job DescriptionJr. Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving...

Short JD – Jr Tester (Telecom)Experience: 1–3 yearsLocation: PuneKey Responsibilities:Execute manual test cases for telecom applications (CRM, Billing, Mediation, Charging, IN systems).Perform functional, regression, smoke, sanity, and UAT testing.Validate customer journeys across telecom services (prepaid/postpaid, fixed line, data, VAS).Document test...

Operational role working under direct supervision, responsible for daily customer service operationsResponsibilities :Maintain daily activities and routinesEnsure SLAs are met and proactively work to maintain service qualityCandidate must have the below technical exposure or a strong willingness to learnCandidate should be available for 24x7 shifts,...

Company DescriptionAt TechSurvi Pvt. Ltd., we transform businesses by creating best-in-class experiences that our customers love through digital marketing, advertising, and partnerships with Amazon. By combining strategic and creative thinking with expert advertising and a deep understanding of online trends, we help companies grow. Our services include...

Major Responsibilities*Providing L2 and L3 Support and ensure NW and system uptimesInterlocks and coordination with cross functional teams for issue resolution.Handling the escalated customer and SD related issues and providing L2 and L3 support.Network Major event handling and tracking with regular update on resolutionNetwork level restorationExtending...

About UsWe are an innovative skin, beauty & wellness brand headquartered in Pune, operating an e-commerce platform with multi-brand retail services across India and a signature facial spa (skin studio). We are a dynamic team looking to grow our physical presence and expand to Mumbai & Delhi.Job DescriptionAs a Customer Service Associate, you will be pivotal...

Company DescriptioniEnergizer is a leading Business Process Outsourcing (BPO) provider, delivering comprehensive customer management solutions that support and advocate our clients' brands. We assist our partners in acquiring, supporting, retaining, and growing their markets through complete life-cycle customer support services. iEnergizer serves a diverse...