Developer (GenAI Solutions)

3 days ago

Bengaluru Hyderabad, India ServiceNow Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role & responsibilities

  • Design and build state of the art applications and visualizations using Service Now platform and related technologies
  • Hands on development of ServiceNow application and components and partner with business and analytics teams as required
  • Counsel business stakeholders on latest trends, best practices, alternative designs and solutions that meet their business needs
  • Work alongside the Business Analyst to analyze requirements & determine scope, level of effort and resource needs to meet business demand
  • Accountable to ensure deliverables to business stakeholders are complete, consistent, high quality, on time and deliver valued outcomes
  • Provide guidance to the rest of the team in designing and building applications as per business need

Preferred candidate profile

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
  • 5+ years of overall experience with application development experience on ServiceNow platform
  • Excellent understanding of ServiceNow Business Service Management Solutions, Platform, Administration, Customizations and Scripting
  • In-depth understanding of workspace development, service portal, application development, and related customizations.
  • Technical command on AngularJS 1.5, JavaScript, jQuery, CSS/CSS3, HTML5, XML/JSON, Rest Services and conversant with AngularJS 2+, React and charting library such as HighChart and D3JS
  • Sound programming fundamentals with at least 4-5 years of hands-on experience in coding, scripting, debugging
  • Design, develop and implement generative AI and classical AI/ML(Classification, regression, forecasting etc.) solutions for various projects and initiatives
  • Research and evaluate new generative AI technologies and techniques for ServiceNows customer-centric use cases
  • Develop prototypes and proof-of-concepts to demonstrate the capabilities of classical AI/ML and generative AI solutions
  • Service Now System Administration, Performance Analytics and similar certifications
  • Understanding Data and Analytics, Key Performance Indicators, Metrics, Dashboard etc.
  • Experience in creating reports, dashboards, alternate visualizations, validating data integrity and ability to trouble shoot and fix issues is an added advantage.
  • Bachelor's degree or equivalent education is required

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