Senior Admission Counsellor

4 days ago

Bengaluru, Karnataka, India Frankfinn Institute Of Airhostess Training Full time ₹ 4,20,000 per year

We are seeking a dynamic and results-driven female professional (Age 26+) for the role of Assistant Manager Customer Acquisition / Senior Counsellor. This position plays a critical role in driving student enrollments through effective counseling, lead follow-up, and relationship building. The ideal candidate will have proven experience in education sales or counseling, a passion for guiding students, and the ability to convert inquiries into successful admissions.

Key Responsibilities:

Student Counseling & Sales

Engage with prospective students and parents via walk-ins, phone calls, WhatsApp, emails, and virtual sessions.

Understand candidate needs and offer suitable program/course recommendations.

Deliver persuasive course presentations to maximize conversions.

Follow a consultative approach to build trust and establish long-term relationships.

Lead Management & Conversion

Manage and nurture leads from multiple channels digital, events, referrals, walk-ins.

Achieve monthly/quarterly admission and revenue targets.

Track lead status through CRM and ensure timely follow-up.

Coordinate with tele-callers and marketing teams for lead quality and campaign feedback.

Centre-Level Coordination

Assist the Centre Head/Sales Manager in organizing seminars, admission drives, and open-house sessions.

Maintain accurate documentation of student information, counseling logs, and admission forms.

Handle basic front-desk activities when required registration, follow-up reminders, etc.

Relationship Building

Ensure high levels of student and parent satisfaction.

Address queries, objections, and concerns in a professional and empathetic manner.

Foster positive relationships for word-of-mouth marketing and referrals.

Qualifications & Experience:

Graduate / Postgraduate in any discipline (Education, Psychology, or Business preferred).

Minimum 5 years of experience in student counseling or education sales.

Familiarity with higher education, vocational training, or test prep industry is a strong plus.

Fluent in English and local language (if applicable).

Prior experience using CRM or lead tracking systems.

Key Competencies:

Strong communication and interpersonal skills.

Sales-focused, target-oriented mindset.

High emotional intelligence and ability to build rapport.

Organizational skills and attention to detail.

Basic proficiency in MS Office (Excel, Word, PowerPoint).

Compensation & Benefits:

Salary: 35,000 per month (based on experience and skill set)

Incentives: Performance-based admission bonuses

Preferred Profile:

Gender: Female candidates only

Age: 26 years and above

Industry Background: Education counseling, training institutes, career coaching, or high-involvement service sales

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