Senior Admission Counsellor
2 days ago
We are seeking a dynamic and results-driven female professional (Age 26+) for the role of Assistant Manager Customer Acquisition / Senior Counsellor. This position plays a critical role in driving student enrollments through effective counseling, lead follow-up, and relationship building. The ideal candidate will have proven experience in education sales or counseling, a passion for guiding students, and the ability to convert inquiries into successful admissions.
Key Responsibilities:
Student Counseling & Sales
Engage with prospective students and parents via walk-ins, phone calls, WhatsApp, emails, and virtual sessions.
Understand candidate needs and offer suitable program/course recommendations.
Deliver persuasive course presentations to maximize conversions.
Follow a consultative approach to build trust and establish long-term relationships.
Lead Management & Conversion
Manage and nurture leads from multiple channels digital, events, referrals, walk-ins.
Achieve monthly/quarterly admission and revenue targets.
Track lead status through CRM and ensure timely follow-up.
Coordinate with tele-callers and marketing teams for lead quality and campaign feedback.
Centre-Level Coordination
Assist the Centre Head/Sales Manager in organizing seminars, admission drives, and open-house sessions.
Maintain accurate documentation of student information, counseling logs, and admission forms.
Handle basic front-desk activities when required registration, follow-up reminders, etc.
Relationship Building
Ensure high levels of student and parent satisfaction.
Address queries, objections, and concerns in a professional and empathetic manner.
Foster positive relationships for word-of-mouth marketing and referrals.
Qualifications & Experience:
Graduate / Postgraduate in any discipline (Education, Psychology, or Business preferred).
Minimum 5 years of experience in student counseling or education sales.
Familiarity with higher education, vocational training, or test prep industry is a strong plus.
Fluent in English and local language (if applicable).
Prior experience using CRM or lead tracking systems.
Key Competencies:
Strong communication and interpersonal skills.
Sales-focused, target-oriented mindset.
High emotional intelligence and ability to build rapport.
Organizational skills and attention to detail.
Basic proficiency in MS Office (Excel, Word, PowerPoint).
Compensation & Benefits:
Salary: 35,000 per month (based on experience and skill set)
Incentives: Performance-based admission bonuses
Preferred Profile:
Gender: Female candidates only
Age: 26 years and above
Industry Background: Education counseling, training institutes, career coaching, or high-involvement service sales
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