
Manager - IT Admin
1 week ago
Position:Manager - IT Admin
Location : Bengaluru (In-office) Experience: 6+ Years
About Us
Boss Wallah is the #1 platform for anyone looking to launch a business. We provide a step-by-step guide for aspiring entrepreneurs to identify the right business opportunity, explore various funding options, get expert advice, track their progress, and launch their business. Our AI-powered chat can answer any question you may have on your business journey. We offer business plans for hundreds of business ideas, with detailed steps, practical lessons, and expert support at every stage. Boss Wallah is a business mentor for aspiring entrepreneurs.
Job Summary
We are seeking a proactive and detail-oriented IT & Manager to join our team. This role involves managing the company's IT infrastructure and handling day-to-day administrative tasks to ensure smooth operations.
Key Responsibilities :
Install, configure, and maintain systems across Windows, Mac, and Linux
Troubleshoot hardware/software issues and support end-users
Manage user accounts, email systems, and access permissions
Ensure IT security: antivirus, firewalls, data backups
Maintain software license records and renewals
Support biometric and CCTV systems (basic troubleshooting and coordination)
Coordinate with IT vendors and service providers
Administrative Support Duties
Ensure high availability of IT systems and services
Manage laptops, desktops, network infrastructure, and VPN access
Implement and monitor backup & disaster recovery solutions
Track and maintain all physical IT assets, uptime, incident logs, asset lifecycle
Handle documentation, filing, and record-keeping
Support HR/Finance with onboarding and asset management
Manage vendor relationships (e.g., rental desktops, ILL services)
Provide quarterly reports to leadership (costs, incidents, security events)
Qualifications & Skills
Bachelor's degree in IT, Computer Science, or related field
6+ years of IT support/administrative experience
Strong troubleshooting, multitasking, and communication skills
Proficient in Microsoft tools and basic networking
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