Senior Team Lead

Role and Key Responsibilities:Ensure the team consistently meets or exceeds client SLAs and performance metrics.Act as the first point of escalation for customer-related queries, providing timely and effective resolutions.Build strong interpersonal relationships within the team, fostering a sense of unity and alignment with customer values and business...

Role and Key Responsibilities:• Responsible to meet all agreed client SLAs and performance metrics.• Responsible for Innovation & Analytics of existing data to enhance performance.• Provide support to the team by acting as the first line of escalation for customerrelated queries in order to provide exceptional customer service• Develop strong...

TEAM LEAD - US TELECOM OPERATIONS | TELECOM SUPERVISOR | OPERATIONS LEADAPPLY NOW:WhatsApp: Sridip Sharma - HR)Email: Join CogentHubCX.AI | Kolkata | 5 LPA | Immediate Joiner | US Telecom Experience RequiredROLE: Lead 12-15 agents in US Telecom inbound customer service operations. Drive performance, quality, upselling, and team growth. Manage inbound...

Job Summary:The Team Lead will be responsible for supervising a team of customer service executives handling international voice-based operations. The role involves ensuring service delivery excellence, achieving performance targets, and maintaining a high standard of customer satisfaction through effective team management, process improvement, and...

B.Com/ M.Com, ICWA, CA Inter,1 to 3 years experience as a Financial Data Analyst/Team LeaderExposure and knowledge of Finance - Equities market expecially Company Financials and Analyst and Broker EstimatesLead a team of upto 15-20 team members

Hi Job SeekersGreetings from Shining Stars ITPL.We are hiring for a Team Lead Sales role for a leading Insurance BPO process in Kolkata. If you have strong experience in hard-core sales and team handling, this opportunity is for you.Position: Team Lead – Sales (Insurance Process) Location: Kolkata Work Mode: Work from Office Interview Mode: Virtual...

We are seeking an experienced and proactive Team Lead to manage the Website & Mobile Application Voice Process team. The ideal candidate will be responsible for leading a team of professionals who handle client communication, requirement gathering, project coordination, and delivery for website and mobile app development projects. This role requires strong...

Experience: 4–6 yearsSalary: ₹35,000 – ₹45,000 per monthJob OverviewWe are looking for an experienced RCM Team Lead to oversee our revenue cycle team and ensure efficient billing, collections, and account reconciliation for our US-based healthcare clients. The ideal candidate should have strong leadership ability, analytical skills, and hands-on...

Company DescriptionDeployed is a brand dedicated to those who live boldly and push boundaries. Celebrating passions that require courage and resilience, we draw inspiration from diverse domains such as aviation, military, expeditions, wildlife, the high seas, and the open roads. Our commitment lies in creating products and experiences for individuals who...

Skill: RTR- Team LeadLocation: KolkataExp Range: 4 to 10 yearsJob Description:• The purpose of the role is to perform daily and monthly financial and accounting transactions with the general ledger system. • The purpose is also to manage and execute monthly analysis and reconciliations of balance sheet accounts.Key Accountabilities:• Daily Allocation...