Senior Manager-Risk Management

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Risk & Compliance Organization ("GRC") is a group sitting in the Second Line of Defense and independently oversees the company's risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company's risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.

We are passionate about our commitment to drive the company's goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.

We are seeking a Senior Manager, Network Governance, to join our Enterprise Risk Management and Risk Oversight (ERM&RO) function within GRC. The successful candidate will establish a governance framework to enhance oversight over our Global Network Services' (GNS) partners and network infrastructure, drive governance and operational excellence, and minimize risk to drive flawless payments processing globally for American Express. Our culture in Global Risk & Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

Key Responsibilities:

• Create a governance framework for the Network Business globally
• Bring in additional perspective from industry/ regulatory landscape/ business knowledge to help in fast tracking the risk identification and assessment with the business and leading the development of the risk framework.
• Conduct independent oversight of material risks, including risks generated by business processes
• Develop and enhance data-driven key risk indicators and key performance indicators that provide real time and meaningful insights into the risk and performance trends.
• Lead discussions with the first line of defense partners to help them understand the risk perspective and lead operational readiness and change management program in response to regulatory mandates
• Leverage industry & regulatory expertise to design and implement frameworks that enable GNS business teams to drive remediation of significant exposures and control gaps
• Provide thought-leadership and effectively challenge the first line of defense teams on the roll out of new and / or enhanced partner monitoring and reporting
• Enhance Global Network Services Oversight and Governance Practices

Minimum Qualifications:

• 5-7 years of risk management experience in FinTech, financial services, audit or payments and networks
• Advanced degree in Business, Finance, Risk Management, or a related field is required
• Proven ability to identify risks, analyze issues and derive meaningful insights about risk trends by conducting interviews and analyzing large volumes of data.
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate with senior executives and cross-functional teams
• Ability to think strategically, manage complex projects, and deliver results in a fast-paced, dynamic environment
• Strong understanding of financial services regulations and risk management best practices

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.