Receptionist cum telecaller

4 days ago

Kalikapur Kolkata West Bengal, India ELYON ELEVATOR PRIVATE LIMITED Full time ₹ 1,44,000 - ₹ 1,80,000 per year

Job Objective:

To serve as the first point of contact for clients, visitors, and callers; manage front-desk operations efficiently; and ensure timely communication with customers regarding elevator service requests, maintenance schedules, and inquiries.

Key Responsibilities: Receptionist Duties

  • Front Desk Management:
  • Greet visitors, clients, and vendors courteously and direct them to the appropriate departments or personnel.
  • Maintain a visitor logbook and issue visitor passes as required.
  • Manage the front office cleanliness and presentation.
  • Communication Handling:
  • Answer, screen, and forward incoming calls efficiently.
  • Handle emails and messages, ensuring proper communication flow within the company.
  • Coordinate between customers and service engineers for appointment scheduling.
  • Administrative Support:
  • Maintain records of courier dispatch and inward documents.
  • Support HR and Admin in maintaining attendance and daily staff movement registers.
  • Assist in preparing quotations, invoices, and reports when required.
  • Office Coordination:
  • Monitor and order office supplies.
  • Maintain coordination with maintenance, service, and project teams for smooth operations.

Telecaller Duties

  • Customer Interaction:
  • Make outbound calls to existing and potential customers regarding elevator service renewals, AMC contracts, and new installation inquiries.
  • Handle inbound calls related to elevator breakdowns, maintenance schedules, and complaints.
  • Log all customer interactions in the service register or CRM system.
  • Follow-up & Feedback:
  • Follow up with customers for pending payments, AMC renewals, and service feedback.
  • Update daily call logs and follow-up reports.
  • Share customer concerns with the service team for resolution and ensure closure.
  • Sales Support:
  • Generate leads for new elevator installations and modernization projects.
  • Support the sales team by scheduling meetings or demos with clients.
  • Maintain a database of potential customers and builders/contractors.
  • Reporting:
  • Prepare and submit daily/weekly calling reports to the management.
  • Track service requests and coordinate with field engineers for status updates.

Key Skills Required:

  • Excellent communication skills (English, Hindi, Bengali preferred)
  • Pleasing personality and confident telephone etiquette
  • Basic computer knowledge (MS Office, Excel, Email, CRM tools)
  • Multitasking and time management abilities
  • Customer service orientation

Qualification & Experience:

  • Minimum Qualification: Graduate / Diploma (Any Stream)
  • Experience: 2–3 years in Reception, Tele calling, or Customer Support (preferably in Elevator / Service industry)

Job Types: Full-time, Permanent

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

  • Receptionist Cum Telecaller Female Jobs Opening in Techhub Solutions at Jadavpur, KolkataLess

    4 weeks ago

    Kolkata, India Techhub Solutions Full time

    Job Description: Handle incoming calls, inquiries, and visitors in a professional and friendly manner. Make outbound calls to clients/customers for follow-ups, feedback, or promotional purposes. Maintain call records, visitor logs, and appointment schedules. Coordinate with different departments to ensure smooth office operations. Manage front desk...

  • Receptionist and Telecaller

    6 days ago

    Shyambazar, Kolkata, West Bengal, India Bagala Charan Kundu Group Pvt Ltd Full time

    Receptionist cum telecaller. Age: below 30 years Qualification: 12th pass **Job Types**: Part-time, Permanent Pay: ₹6,000.00 - ₹9,000.00 per month Expected hours: 42 per week Schedule: - Day shift Supplemental Pay: - Yearly bonus **Education**: - Higher Secondary(12th Pass) (required) **Language**: - Hindi (required) - English...

  • Receptionist cum telecaller

    1 week ago

    Behala, Kolkata, West Bengal, India 5e8a23d0-4b0e-4cb5-880e-0307129d0dd1 Full time ₹ 10,000 - ₹ 18,000 per year

    We are looking for a highly organized, courteous, and proactive Receptionist cum Telecaller to join our team who is having min 2 years of sales call experience..The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and assisting with administrative tasks. In addition to reception duties,...

  • Receptionist Telecaller

    4 days ago

    Baguihati, Kolkata, West Bengal, India Dugar Automotives Private Limited Full time

    Honda 2 wheeler dealer in VIP Road, Dugar Honda requires Receptionist cum telecaller for its various showrooms in North Kolkata. 1. Clear and crisp communication in English, Bengali and Hindi 2. Basic computer and Microsoft Office knowledge 3. Interact with customers **Job Types**: Full-time, Permanent Pay: ₹8,500.00 - ₹11,000.00 per...

  • Receptionist cum Telecaller

    2 days ago

    Kolkata, West Bengal, India Overseas Industrial Technical Institute Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    We are, Overseas Industrial Technical Institute, looking for an energetic, articulate, and dedicated Female Receptionist cum Telecaller to join our team. The ideal candidate will be the first point of contact for our institute, professionally managing the front desk and proactively engaging with potential students via phone to inform them about our courses...

  • Receptionist Telecaller

    2 weeks ago

    Dum Dum, Kolkata, West Bengal, India RusticKraft Full time

    We are looking for a **Receptionist cum Telecaller** with **3+ years of experience** who can handle front desk operations and manage telephonic communications efficiently. Join our compassionate and professional team to help make a difference in people’s lives! **Responsibilities**: - Greet and assist patients and visitors at the front desk - Handle...

  • Receptionist

    1 week ago

    Salt Lake, Kolkata, West Bengal, India Weavers Web Solutions Pvt. Ltd Full time

    **JOB ROLE**: Receptionst cum Front Desk Executive **Exp**: - 2+ (Freshers are also welcome) **Location**: **Job Summary** The Receptionist will be the first point of contact for visitors and callers. This role is responsible for managing the front desk, handling administrative tasks, providing excellent customer service, and ensuring smooth day-to-day...

  • Back office cum Telecaller

    2 hours ago

    Baguihati, Kolkata, West Bengal, India Dugar Automotives Private Limited Full time ₹ 96,000 - ₹ 1,20,000 per year

    Dugar Honda Honda 2 wheeler showroom requires Back Office cum Telecaller candidate for its Showroom in VIP Road.Only Female candidates. Computer basic knowledge is must. Candidates from North and Central Kolkata will be preferred.Job Type: Full-timePay: ₹8, ₹10,000.00 per monthBenefits:Life insuranceProvident FundLanguage:Hindi (Preferred)English...

  • IT Telecaller Data Entry Executive

    1 week ago

    Kolkata, West Bengal, India Web Idea Solution LLP Full time

    **IT Telecaller cum Data Entry Intern Job Description** **Position**: IT Telecaller cum Data Entry Intern **Location**: Kolkata, India **Duration**: 3-6 months (with possibility of extension) **About Us**:[Company Name] is a leading technology firm specializing in [brief description of services/products]. We are seeking a motivated IT Telecaller cum Data...

  • Receptionist

    2 weeks ago

    Tollygunge, Kolkata, West Bengal, India Living Well Fitness Studio Full time

    _Looking for a fresher or experienced receptionist cum floor-manager, communication skill and customer handling should be top notch and present himself/ herself properly in the office. _ - Person should be aware of time table and flexible for the shifts. _ Pay: From ₹10,000.00 per month Schedule: - Rotational shift **Experience**: - Microsoft Office:...