Workday Run Team Analyst

2 days ago


Bengaluru, Karnataka, India Aecom Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Key Responsibilities

  • Triage & Resolve: Manage Workday tickets with timely updates and SLA adherence.
  • EIB Execution: Load and validate EIBs for job, org, and data changes.
  • Data Accuracy: Maintain org structures, positions, and foundational data.
  • Security Access: Assign roles and support access transitions.
  • Global Collaboration: Communicate clearly with cross-functional teams.
  • Continuous Improvement: Recommend and support process enhancements.

Qualifications

Required:

  • 2+ years of experience supporting Workday HCM in a production environment
  • Strong understanding of Workday business processes, EIBs, and security roles
  • Demonstrated ability to manage high-volume ticket queues with SLA accountability
  • Excellent written and spoken English communication skills, with the ability to explain technical issues clearly to non-technical audiences
  • Proficiency in Excel and data validation

  • Experience with Workday modules such as Core HCM, Security, and Absence

  • Experience collaborating with HR shared services or contact center environments

  • Workday certification(s) a plus

What Youll Bring

  • A service-oriented mindset with a passion for operational excellence
  • A collaborative spirit and willingness to learn and adapt
  • A keen eye for detail and a drive to improve processes
  • Confidence in communicating across time zones and cultures


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