
Operations Manager
5 hours ago
Job Title: Travel Business Operations Specialist
Location: Vashi , Navi Mumbai
Employment Type: Full Time
About Us:
Embrace Earth Travels is a dynamic and customer-focused travel company committed to delivering exceptional travel experiences. We specialize in [e.g., luxury travel, corporate travel, group Study tours,Holiday Bookings , etc.] and pride ourselves on innovation, excellence, and seamless service.
Job Overview:
We are seeking a detail-oriented and proactive Travel Business Operations Specialist to oversee the day-to-day operations of our travel services. This role involves coordinating with suppliers, managing client itineraries, optimizing workflows, and ensuring operational efficiency across all departments.
Key Responsibilities:
- Coordinate and manage end-to-end travel bookings including flights, accommodations, tours, and transport.
- Liaise with vendors, suppliers, and partners to ensure timely service delivery.
- Maintain and optimize internal systems and booking platforms.
- Monitor and improve operational workflows for efficiency and customer satisfaction.
- Handle client inquiries and resolve operational issues or last-minute changes.
- Prepare and manage travel documentation including invoices, confirmations, and itineraries.
- Support budgeting, reporting, and data analysis related to travel operations.
- Stay updated with industry trends, compliance requirements, and technology solutions.
Requirements:
- Bachelor's degree in Tourism, Business, Hospitality, or related field.
- Minimum 4 years of experience in travel operations, travel agencies, or tour management.
- Strong understanding of GDS systems (e.g., Amadeus, Sabre, Galileo) and booking tools.
- Excellent organizational, problem-solving, and multitasking skills.
- Strong communication skills and customer service orientation.
- Proficiency in MS Office; experience with CRM or travel ERP systems is a plus.
- Ability to work under pressure in a fast-paced environment.
Preferred:
- Experience with international travel logistics and vendor negotiations.
- Multilingual skills are a plus.
- Familiarity with visa processes and travel regulations.
What We Offer:
Competitive salary and performance bonuses.
Opportunities for career growth and professional development.
A collaborative and supportive team environment.
Travel benefits and discounts.
Interested candidates can send your CV at
Or Please contact
Ms Yashoda
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